Baskets Galore Reviews - www.basketsgalore.co.uk

★★★★★
4.7 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Birthday basket for teenage son..”

Written on: 19/03/2013

Thank you so much..my son received it today .he says it is awesome, he is in university away from home, i am at present in Singapore so it is lovely to be able to send him something he loves..this is the 2nd basket we have sent him and i am sure we will be sending him many more… Read Full Review

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★☆☆☆☆

“Awful Service”

Written on: 18/03/2013

I Ordered a Hamper for Mother's day on Monday, to be delivered for Friday afternoon, received an email at 5.00pm on Friday afternoon to inform me that my Hamper had not left the Warehouse and would not be delivered until Monday, day after Mother's day. I requested a refund, due to the bad service and I am still waiting one week later for my funds to be returned to my account. I ahve has to chase the Company time and time again, but I am still waiting. Would not recommend this Company!!! … Read Full Review

Basketsgalore's Comment

Written on: 18/03/2013

Hello Caroline,

The refund for this was applied within 2 working days of your order being cancelled. We emailed to let you know this. Unfortunately the courier company let us down on this occasion & we emailed affected customers to apologise & offer a refund or upgrade/credit voucher. Refunds can take 3-5 days to register on your statement but we will forward on the email again now. Kind regards, BasketsGalore

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★★★★★

“Fantastic Service and quality basket from Baskets Galore”

Written on: 13/03/2013 by cimuchamore (1 review written)

It was my aunts' 70th birthday and after looking around the web I came across your site. Now being based in Australia I wanted to find something that was local, that I felt confident would be delivered on time, was of high quality and offered value for money. Well you have delivered on all accounts and some. My aunt rang me to tell of her experience in getting this gift. The delivery driver was polite and carried the box inside for her. The goods were well packaged, so no damage was done… Read Full Review

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★★★★★

“Excellent and prompt service”

Written on: 17/01/2013 by QuarryJohn (1 review written)

Many thanks to Baskets Galore. Our late afternoon order yesterday arrived at the address in Germany early this morning! That's service! The contents of the hamper were said to be a well chosen selection. Best regards John … Read Full Review

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★★★★☆

“The best service I've encountered”

Written on: 14/01/2013 by Kamikazzy (1 review written)

Paypal messed up my order before christmas, i got straight into baskets galore and they delivered the hamper on christmas eve! It was their very own staff member who went out of their way! Now that's what i call a good service and my boyfriends parents loved the hamper. Thanks baskets galore! Karen x… Read Full Review

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★★★★★

“Excellent Christmas food hamper that delighted recipients”

Written on: 14/01/2013 by SSpink (1 review written)

Thank you for your efficient handling of my order, which arrived safely and on time. It seems the presentation was excellent and the contents delighted the recipients. Personally I also enjoyed choosing the various items rather than having to select from pre-assembled baskets offered by other companies. I will certainly be using your company again. … Read Full Review

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★★★★★

“Competitors take note! That’s the way to do business.”

Written on: 14/01/2013 by TheFolksatHome (1 review written)

Dear Customer Care Team (and appropriate management), I write to thank you for the way in which you have responded to the ridiculous situation we discovered on receipt of our son & daughter in law’s gift of a Christmas hamper this year. (Entirely our fault and involving last years hamper.) Your generosity in the gift sent as recompense for our stupidity is greatly appreciated and will be enjoyed over the next few days. Thank you all very much for your interest and very positive… Read Full Review

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★★★★★

“Dear Basket’s Galore, Just like to say thank you for...”

Written on: 09/12/2012 by TGH1961 (1 review written)

Dear Basket’s Galore, Just like to say thank you for your efficient service, my mum loved her Christmas basket, I made a mistake with the billing address in the beginning but your online chat help was brilliant and sorted it out for me, so it arrived ok in the end. I’d definitely use you again. Great service with the tracking facility too. Regards Tracy Griffiths Hanney … Read Full Review

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★★★★★

“Create Your Own Gift”

Written on: 17/10/2012 by Lycro1 (1 review written)

Wow what a great find. I don't normally write reviews but the guys at Basketsgalore were so nice and so helpful they deserve one. This is a fab gift site that lets you create your own hamper - or gift basket as they call it. And not just with food, you can include all sorts of goodies like facemasks, candles, puzzle books, toys, DVDs, magazines, chocolate mice.... An absolutely brilliant idea, and great for me living in Oz needing to send pressies to my family living in the UK. They… Read Full Review

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★★★★★

“Whilst wracking my brains for something to send to my...”

Written on: 28/08/2012 by ZhangQi (1 review written)

Whilst wracking my brains for something to send to my family back in the UK (I live in the sweltering heat of Hong Kong), a collegue of mine recently pointed me to www.basketsgalore.co.uk. I was spoilt for choice all the sudden! Only problem was, I wanted to add an extra personal touch. So after choosing my basket full of yummies, I emailled the company asking if I handwrote a letter, scanned and saved it as a PDF file, would they be able to print it out and add it to the basket alongside two… Read Full Review

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