written by Invisibleflowers on 16/04/2014
A Mother's day bouquet ordered and paid for and the money was taken from my account. No flowers arrived and never have. Many emails later and 3 weeks after the event i am still waiting for a refund. Their email responses are all automated (and badly written) and they have a response for every problem!! However no real action to resolve the problems. An internet florist which takes your money but is incapable of delivering flowers....WTF???
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