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heidiwareren78's review of iFlorist www.iflorist.co.uk



Written on: 09/04/2014 by heidiwareren78 (1 review written)

I chose iflorist because they guaranteed Mothers Day Weekend Delivery and I even spoke to them via email about this.
They made no attempt to get it there at all as this is the tracking report on delivery.
Date Time Status
31/03/2014 10:42 Signature From Customer
31/03/2014 07:53 Courier Received
31/03/2014 05:19 Out For Delivery
29/03/2014 07:51 Courier to Re-attempt
29/03/2014 05:17 Out For Delivery
29/03/2014 01:08 Processed at Depot
29/03/2014 00:26 Receipt at Depot
28/03/2014 13:29 Hub Trailer Via Sorter
26/03/2014 12:17 Order Generated
When they did get delivered on monday!, my mum wasnt even in work that day and the flowers had no water and were dead!
After ignoring me for days they offered me a £5.00 voucher and no apology for their mess, so I ended up paying for dead flowers to be delivered at the wrong time and no offer of a refund, and they are now ignoring any correspondance

  • Mothers Day Special - Small bouquet with card & chocolates

    Goods purchased & cost

  • Up to a week late


  • Customer Service

  • Quality of website

  • Value For Money

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