Worse than disappointing

eFlorist www.eflorist.co.uk
★★★★☆
3.7
68.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of eFlorist www.eflorist.co.uk

“Worse than disappointing”

★★☆☆☆

written by on 24/11/2017

This is, to my knowledge, the first time I have used eflorist and I must say, never, EVER, again.

With competition so fierce, I'd have thought online florists would compete to give better value for money, not less.

Frankly I am embarrassed and appalled having just seen a picture of the miserable bunch of flowers I sent my sister for her 80th birthday.

I usually stick to a rival online florist but the eflorist depicted bouquet looked so pretty.

Granted I selected the standard one and did wonder exactly what was being depicted, but I did eventually come to the conclusion that what I was sending would be of sufficient value for money. WRONG!

And never again!

I have given 2 stars because delivery was on time and service fine, but quite honestly, that's stretching it a bit really.

I wouldn't recommend relying on eflorist unless you are prepared to throw a very large amount of money at sending what must be a very standard bunch of flowers. And the company should be honest and depict the size of the standard
bouquet, though that, of course, would mean it would have to be a lot more generous.

  • £29.95 plus vat and service = £35.90

    Goods purchased & cost

  • Customer Service

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