AVOID AVOID AVOID

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Serenata Flowers, www.serenataflowers.com
★★☆☆☆
2.0
From 1056 reviews
24.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Alana234's review of Serenata Flowers, www.serenataflowers.com

“AVOID AVOID AVOID ”

★☆☆☆☆

written by Alana234 on 02/04/2017

AVOID AVOID AVOID!!!
Wish I could give -10 stars. Don't trust anyone who has put 5 stars (it's probably them writing their own)

Paid £25 for mothers day flowers for them to arrive looking no bigger than a bunch I could have brought at tesco for £3

To make it worse the day after 80-90% of the bouquet were dead so looked like they had been on a lamppost for 5 days.

I tried to make a complaint and they wouldn't pass me to their complaints department so had to keep talking to someone in their general enquiries and all the responses were "the bouquet made to the quality described" - if that's their quality it's 200% a RIP-OFF I wouldn't have paid £0.50p for this bunch.

Please read and be advised to go elsewhere

Summary: AVOID

  • Summer Harvest £25

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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