Mothers Day breach of contract

Click here if this is your business
Marks and Spencer Flowers www.marksandspencer.com/flowers
★★☆☆☆
1.5
8.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Guest's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

“Mothers Day breach of contract”

★☆☆☆☆

written by on 18/03/2015

Order placed in advance ... A telephone call to confirm delivery, and TWO email confirmations received from M&S that the flowers would be delivered on FRIDAY 13 MARCH... Mothers Day now past and NO delivery. Prior appalling service now confirms that this family will never use this service again. M&S seem to think that the answer is to provide a replacement ..... An evaluation of their service and contract with the public is well over due.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0