terrible

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  • Customer Service

  • Quality of website

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Guest's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

★☆☆☆☆

“terrible”

Written on: 31/10/2013

Ordered flowers for my mothers birthday, whilst on the site decided to add wine and chocolates to the order. I received an email saying everything had been dispatched as one order. Only wine and chocolates were delivered. how is it possible to miss half an order? Complete incompetence and i shall not be ordering from the online site or purchasing in store again and I will spread my experience to whoever will hear it.

  • flowers, choclates and wine

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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