Customer Service

3.4 / 5
61% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Janebonvouloir's review of Flower Delivery Express -


“Customer Service”

Written on: 24/07/2013 by Janebonvouloir (1 review written)

Horrible service and would highly recommend you don't deal with this company. Promised to have order delivered that day and ended up taking two days, mixed up our credit card with another name, put female name to male we were sending it to, would not allow us to cancel order, and customer service representative refused to let me speak with a manager. Said they were sorry for the confusion and areas but would not allow me to cancel order anyway. No matter how calm I stayed as a customer the woman just kept refusing to allow me to speak to her supervisor or manager and kept repeating herself over and over.

Report this review
Was this review helpful? 0 0