Terrible service

2.8 / 5
47% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

beckywykes's review of Flora Queen www.floraqueen.com


“Terrible service ”

Written on: 26/08/2014 by beckywykes (1 review written)

I ordered flowers to be sent to my partner for her birthday while she was away on holiday in Majorca.
the flowers did not arrive on the her birthday - they said they tried to call the contact number given but no calls or missed calls were recieved.
Then 5 days later they sent a message saying the flowers had been delivered...but my partner had already left Majorca and flown back to London. So she never recived the flowers.
After asking 3 times for one of the customer service team to call me they still havent and 2 weeks later i still havent had a refund.

  • Flowers

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Value For Money

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