Flowers not delivered & customer service not helpful

Flora Queen www.floraqueen.com
★★★☆☆
2.7
43.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Flora Queen www.floraqueen.com

“Flowers not delivered and customer service not helpful”

★☆☆☆☆

written by on 10/04/2012

I ordered flowers to be delivered on the 6th, but were not delivered.

After filing a complaint/claim, customer service informed me that the flowers were confirmed with florist to be delivered on the 4th and my claim was closed.

They did not check my order at all and I did not get my flowers at all. Very poor customer service.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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