written by Boylewt89 on 17/09/2016
Terrible value for money & poor customer service. I spent over $100 for flowers and chose $80 worth of Upgrades and selected the Vase to be included. Flowers were delivered in a box with a sponge and they told me to tell my disappointed grandmother who was expecting a vase that a box is a container and you can still water the flowers so it's the same as a vase. I explained that they aren't because a Vase is a gift that can be kept and used after the flowers have died but they didn't care despite admitting that the picture clearly depicts a vase as included. Told me they are unwilling to do anything and I could go ahead and report them if I wish.
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