Only gave one star because I could not select zero

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British Bouquets www.britishbouquets.co.uk
★★☆☆☆
2.0
29.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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SteveoCanada's review of British Bouquets www.britishbouquets.co.uk

“Only gave one star because I could not select zero”

★☆☆☆☆

written by SteveoCanada on 17/01/2013

How I wish I had found this site beforehand! I ordered flowers to be delivered for my mum's birthday, as I don't live in the UK I have to rely on someone to deliver for me so made the mistake of choosing British Bouquets!! A week after the original delivery date which despite a confirmation of delivery did not result in any flowers, a number of follow up calls and a promised "redelivery" they failed to do what I paid them 35 pounds to do.

The customer service is shocking, they do not even answer the phone with their company name, never call you back when they promise and you should not trust them! BEWARE the company is a waste of money!

  • Flowers 35 Pounds

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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