Worst florist ever

Bloomex www.bloomex.ca
★★★★☆
4.3
89.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

33Leonard's review of Bloomex www.bloomex.ca

“Worst florist ever”

★☆☆☆☆

written by 33Leonard on 11/05/2014

I ordered flowers for my mum and have instruction for delivery in 4 days .
The days came and went and my mum still did not get her flowers.
I called (from overseas as I'm in the uk and mum in in Oz... Super expensive) still no reply but a single 'our manager is looking into this'.
I waited another 2 days, still nothing.
I called again and asked for a refund. No one could help.
At the very last minute and too late for me to make other arrangements for Mother's Day as it is late Friday, the sent an email with a refund ..
Thanks bloomex for nothing.
WORST .FLORIST.EVER!

  • HORRIBLE

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Sharkboi's Comment

Written on: 12/05/2014

I called bloomex asked and paid for same day delivery for Mother's Day asked the guy 4 times if for sure they will receive the flowers and package they promised and chargede extra fee for same day delivery, after 3 hours they left a message on my phone saying they won't be able to deliver today and it will take 1-2 days to get delivered, I called them and told them they had to do it today as my boyfriends family won't be there next week to receive it they promised again that it will be delivered today, but they didn't!!!!!!! They ruined everything I could have just canceled it on my second phone call but they promised again! Don't do business with them! They are the worst company ever!!!!!

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