Delivery not what was paid for.

Click here if this is your business
3.7 / 5
72% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Arena Flowers


“Delivery not what was paid for.”

Written on: 12/02/2014

I ordered valentine flowers at Arena, Hawarden on behalf of a soldier serving abroad. Order No.2895112
At the time of the order I paid £4.99 for morning delivery which was 8.00am to 1.00pm However, I then contacted Arena Flowers by email and asked if they could possibly deliver by 12 noon.
I was then informed that there was no a.m. delivery on the 14th and they were not entirely sure how I managed to get it. They refunded the £4.99 that I had paid.
Had I not asked for a slightly earlier delivery time I would not have been aware that there was no morning delivery and would have still been charged for it.
In view of the situation, I cancelled the order.

I awarded the one star because of a quick refund through paypal.

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0