Play review

I was trying to get some MP3's from them last night, for half an hour their system was telling me my card details are wrong and then my order wasn't showing up anywhere in there either.

Meanwhile it's all deleted from the basket. So I quit and go buy 'em from itunes and amazon. 4-5 hours later they send me an automatic email saying they've managed to process the payment and it's all available in my account.

I contact their support to tell them to remove the MP3s from my download area because I'm not going to use them and issue a refund right away, because I did not at ANY point authorise them to keep trying to bill me.

Their system failed 3-4 times to take my payment when I wanted to buy from them, they can't just go ahead and try later on my behalf. Guess what, the refund is going to take 3-5 business days to be processed!

I lost nearly 2 hours trying to sort this out and they've still got my money....