very poor service

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Reynaldo53's review of Lazybone www.lazyboneuk.com

“very poor service”

★☆☆☆☆

written by Reynaldo53 on 26/12/2014

I emailed this company on the 16/12/2014 to ask them if they could deliver before Christmas they said they could so i went ahead and placed a order for 3 items costing £55.00 on the 16/12/2014. After not receiving my items by the 22/12/2014 i emailed them inquiring about my parcel they emailed me back and they said my parcel cant be found they thought the label had come of so it couldn't be tracked after emailing back and forth they said they had run out of stock so i couldn't have a replacement parcel sent was offered the smaller versions of the items i wanted but it wasn't what i wanted finally they said there was nothing else they could offer me which wasn't much help. My money was refunded on the same day i found this company very hard to deal with would never use they site again and i would warn others not too either

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