Gamestaar - www.gamestaar.com

Gamestaar - www.gamestaar.com
★★★★★
5.0
100.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Outstanding customer service”

★★★★★

written by JoseC on 12/03/2017

I wanted to trade in my Wii u and some games for a Nintendo Switch,and Iam so happy that Gamestaar contacted me! He had the best customer service that Ive experienced in a long time, Going the extra mile and answering all my questions .Overall it wss very fast and I would recommend it to everyone! Thanks Gamestaar!!

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“Gamestaar? More like FIVE STAAR”

★★★★★

written by xxAcesHighxx on 04/03/2017

I traded in my PS4 and Vita with Gamestaar and also bought a new Nintendo Switch and Zelda game. Not only did they provide a free collection and delivery service, they also gave me at least 25% more trade in funds than I was offered by both Game and CEX. My goods were collected by courier on Thursday morning (2nd March), and I still got my new Switch in time for launch on the very next day. Additionally, every question and message I sent them was answered via their Twitter account within minutes by super friendly staff. Gamestaar have exceeded my expectations, in terms of value and customer service, in every possible way. Thank you guys, I'll certainly be using Gamestaar for all my future trade in's. You guys are the best!

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“Customer service companies should aspire too.”

★★★★★

written by Mark1203 on 01/03/2017

This company know how to treat their customers. The level of support and service received from the team there was second to none. Tweets and emails answered within minutes sometimes within seconds. Nothing to much trouble and all replies sent with the upmost of respect ( I asked so dumb questions as well). I pre ordered my Switch through them. I wanted to trade an iPad to cover some of the cost. The price I was offered for the iPad was excellent. A lot more than GAME offered me. The transaction was dealt with seamlessly. It was so good in fact that in the same week I decided to trade in a Apple Watch for a 3DS XL. Again great price offered for the Watch. They organise a courier to pick it up and sort payment or credit within 24 hours. For me this was done much much quicker than this. When they received the Watch the 3DS was sent out that same day and received by me the next day... awesome. They kept me informed via text of what step the trade was at. You can't ask for more. I don't normally do reviews but when I get treated well I am a loyal customer. Gamestaar and definitely my go to gaming company from now on.

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“Fantastic people with fantastic service!”

★★★★★

written by JamieTheLost1 on 21/02/2017

Gamestaar are so much better then Music Magpie. They usually pay out really fast within 24 hrs or they will double your money. I haven't had any jibes with them what so ever and it's quick to send items to them with no hassle. Their customer support is friendly and business done directly is extremely quick. I found them through Twitter when I was selling things to Magpie and I'm glad I did. I've probably made more money with them then I probably ever would of with Music Magpie. Even if it's busy, they will try there hardest to get round to everyone and if anything goes wrong with selling your items, they will return them free of charge unlike Music Magpie. They launched last year and I honestly wish their business all the best for the future. I can't really fault them otherwise then when you sometimes wanna sell things and there busy, service can be slow due to a limited number of staff.

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“The best customer service ”

★★★★★

written by Demon244 on 14/02/2017

I spoke with them on twitter about my tradings as the site was down for maintenance he gave me very good prices on tradings then I was passed to a lady who was really good at deal with everything. I even had text and email updates with everything and a really good customer service top people to trade with and will have my business again.

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“Great Trade in Prices & Fantastic Service.”

★★★★★

written by MFGrayFox on 02/11/2016

I traded in some of my old games that I didn't use anymore, and I received a great price. The communication with Gamestaar was second to none. I received regular updates via text and email when my games were received and when my new ones were dispatched. I can not fault the customer service side of the business either, I was in regular contact with a Gamestaar agent who kept me in the loop around when my games were dispatched as well as emailed me to see if there were any games that weren't on the website that I wanted. After choosing Fifa 17 and Battlefield 1 she made sure that she sent them out for me immediately and kept in contact with the progress of my delivery. Amazing Service! I encourage everyone to check these guys out!

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“Excellent well paid service!”

★★★★★

written by Jessen175 on 01/11/2016

Great company to deal with. They offered me the best rate for my trade-ins and when there was some site issues the twitter support was responsive and helped me well into the evening. Everything was sorted promptly - game was collected from my work and then a few days later payment was processed and in my account. Will be using again, not just for the high trade price but because they went out there way to help me well out of work hours. Great stuff.

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“Superb Service! Doubled my trade in amount as per...”

★★★★★

written by kevster86 on 12/10/2016

Firstly, they offered the best "cash trade-in" price i could find online by at least £5 (£30 for PES 2017 PS4) so thats a great start! I dropped the game off at my local collection point on the Thursday night so it was picked up by Hermes on the Friday and Delivered to Gamestaar on the Monday. I was kept informed of the process via text and was told when it arrived with them and that they guaranteed to pay me within 24 hours from that point. It got to 24 hours and i still hadn't had payment.... but an hour or two later they transferred me DOUBLE the trade in value (£60!!!!!) via Paypal! If im being completely honest I wasnt expecting them to honour the guarantee and i thought id be told that the payment was "processing" or something but no, they transferred double the money, no questions asked!! I will definitely use them in future over the likes of C3X. Overall a fantastic service, will definitely be using again! Thanks A+++++++++++

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“Great service!”

★★★★★

written by Micky0123 on 30/09/2016

Really good service from this company. I have traded in a few games to them without any issue. Before I have discovered Gamestaar, I have been trading my games elsewhere which had problems that lost me money but now I will surely do business with Gamestaar instead as they have proven to be more trustworthy, less hassle and without stress or worries. I feel a lot more confident handing my games over to their courier than I have with my previous trades in with other companies. The staff have been great help and they surely keep me up to date via text message and email which is very much appreciated. Will look forward to doing business with them again!

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“A perfect service”

★★★★★

written by Barrybarfly on 17/09/2016

A simple, no hassle, stress free way kf fetting rid of your old games in exchange for cash or credit.

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“Excellent ”

★★★★★

written by clare82 on 14/09/2016

I'm not normally a fan of trade in site but decided to give Gamestaar a try after coming across them on twitter. They beat all competitors by around 20% on the games I traded. The wesite was simple to use. Communication by email was quick and friendly, and accompanied by regular text updates. My games were collected by free courier service and cash was in my bank account within a few hours of gamestaar receiving my game. I will definately be making gamestaar my go to site for trade ins!

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“Excellent all-round service”

★★★★★

written by Illusionary on 06/09/2016

I have previously been most familiar with game trade-in services at CeX and GAME, but having come across a discussion mentioning Gamestaar I took a look around their website and was struck by the highly competitive prices. Although not having previously encountered Gamestaar, their active Facebook and Twitter presence was enough to reassure me enough to give their service a try. Placing a trade-in 'order' was fairly straightforward (with a few potential tweaks that could improve the website functionality) and quickly completed. Selecting shipping options was one area that could be improved - although Gamestaar offer either a drop-off or courier collection option, in placing two orders, the first only allowed me to select collection and the second didn't present any options. However, the website mentions that Gamestaar's customer services will be in touch to clarify collection arrangements and I duly heard from them the following morning. Either shipping option is free of charge (using myHermes) and, choosing the drop-off service, this allowed full tracking of the package, which arrived the following working day (dropped off on Friday, arrived Monday) and payment of the agreed amount followed shortly, mid-morning on Tuesday. I was kept up to date throughout via emails and (automated) text messages, with prompt replies from customer services on each occasion, even outside normal office hours. Overall, I'm very impressed with the service offered by Gamestaar and will certainly look to them in future in the case of future trade-ins.

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“Absolutely fantastic!! ”

★★★★★

written by TraceyCraig70 on 03/09/2016

Gamestaar is a new games trade in service, and i was absolutely mesmerised by how friendly the staff are, their website is easy to use and navigate, even the postage options is fantastic. From trade in to getting payment is quick and easy. I have absolutely no complaints. I will continue to use Gamestaar regularly. I can't recommend the site enough. :)

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“Easiest trade in ever.”

★★★★★

written by Smoothcriminal on 01/09/2016

I was wary at first trading in with Gamestaar as I'd only seen them on a Facebook advert BUT OH HOW WRONG I WAS. Absolutely fantastic service! From the initial communication and quote for my trade. To the email updates and organisation of collection of my trade in. To the daily updates on the progress of my trade. To finally receiving my payment. Honestly I can't stress how easy it was to deal with everyone at Gamestaar and the speediness of their service. If you're thinking about trading definitely check out Gamestaar first.

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“Excellent service”

★★★★★

written by StudiniJones on 25/08/2016

Can't recommend Gamestaar enough. I very rarely use trade-in services as I never feel they truly offer value for money but I came across a great sounding offer from Gamestaar for trading in No Man's Sky on PS4, that more or less allowed me to back what I paid for it, in-turn allowing me to purchase something more to my preference. The website was very easy to use, communication was excellent over email throughout, their courier service very convenient and I swiftly received payment. Will definitely use them again in future and recommend to friends.

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“Gamestaar > all”

★★★★★

written by peggsknifeprty on 19/08/2016

Great service right from the start: prices better than anywhere else, didn't have a printer so someone arranged for paperwork to be posted to me and arranged the courier too! All done very promptly and professionally, staff have been nothing but helpful. Would recommend to anyone in a heartbeat!

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“Great Service ”

★★★★★

written by coNorwood318 on 19/08/2016

a very good service, i would definitely recommend it to everyone, the delivery time is very accurate, i sent my trade ins on monday and they were delivered on Thursday, and then shortly after my credits were in my account so overall a very good and quick service, i'll be back thats for sure!

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“Amazing service”

★★★★★

written by Danyolitster on 18/08/2016

Process of trading in my games was amazing i told them the games i wanted to trade in they gave me a price and a very good one and then they arranged a courier to come and collect the games from me. Payment to me was made super fast didnt have time to blink and the text updates on my order were a very nice touch will definitely be using them again and recommending to all my freinds

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