DO NOT USE THIS COMPANY OR SEGA E-COMMERCE

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★☆☆☆☆
1.3
From 20 reviews
10.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

waynePe's review of Games Planet www.gamesplanet.co.uk

“DO NOT USE THIS COMPANY OR SEGA E-COMMERCE”

★☆☆☆☆

written by waynePe on 17/09/2013

8th September made a gift purchase for my son's birthday, selected the 29.99 version,found out from my bank statement that I had got charged for the 109.99 special edition.

Requested a refund the very same day, other than an acknowledgement I received NO REPLY AT ALL until the 16th September; they waited until I had received the package before informing me of the refund process. They allowed the card payment to drop-off the system only then to claim it on the 17th of September, AFTER the refund request had been acknowledged.

I would urge you NOT to do business with this company, they share your details with other companies, god knows where this details go and who stores them. Their head office staff are rude and will not forward any calls without a name.

Horrible company to do business with and I won't ever touch their products again.

  • ROME Total WAR

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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