iPhone SE MICROPHONE DEFECT

I bought an iPhone SE November 2016. From the moment I set the phone up I got complaints that I couldn't be heard properly for example it was like as I was speaking into a box. It was tested by Apple and locally but nothing found however the problem continued. I had to shout into the phone eventually. I paid €480. Like others I had to pay the courier charge to have it returned for repair!! Needless to say I was not happy. After wasting 7 months complaining/phone calls to Apple Support I opened a dispute against Eglobal with PayPal.. I returned the phone to Hong Kong as requested by PayPal . When phone was received in Hong Kong PayPal returned €480 to me. I was lucky to have paid with PayPal. I never buy online unless I use PayPal for added security. I have bought 5 cameras from Eglobal .. No problems with them. Maybe I was unlucky with my phone. I love the variety and prices Eglobal offer but there is NO AFTERSALES SERVICE.