Incompetent

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McCaffreyjy498's review of Sargent Electrical Services - www.sargentshop.co.uk

★☆☆☆☆

“Incompetent”

Written on: 08/02/2018 by McCaffreyjy498 (1 review written)

After purchasing a power control unit I soon noticed the wiring diagram didn't correspond with the unit. after phoning them, they said everything was correct. Funny how a few months later they changed manual and online wiring diagram !!!!!
13 months later I decided to fit a solar panel to to control unit. As you guessed that didn't work either, After phoning them again and running a series of test it still didn't work. as they pointed out it was out of warranty and if I sent it back it would incur a charge to repair the unit. At that point I decided to have a look inside the unit myself ? I found the positive and negative wires to the solar regulator the wrong way round. Basic stuff. Id like to know how this unit was tested, inspected and passed???
They can't get the basics right. Id never buy anything from them again.

  • power control unit £600

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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