Netstore Direct Ltd - www.netstoredirect.com

Netstore Direct Ltd - www.netstoredirect.com
★★★★★
4.5
91.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Excellent service fast delivery”

★★★★★

written by kfHart210 on 21/11/2014

we ordered a whole bunch of cables of different lengths and colours all for next day delivery, we were expecting a few to be out of stock, but they all arrived perfectly packaged first thing the this morning. Great stuff, really happy would recommend everytime

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“Don't order if your based in North West”

★☆☆☆☆

written by LyricMcGuire496 on 14/11/2014

DON'T ORDER!!!!!!! Very poor service took our money, told us order was dispatched we made preparations, got staff in line to start. Then the lies started, at first they said 'we shouldn't have let you order as we have no stock' Then a different member of staff admitted we had failed a security check as our office address is different and based in Liverpool. We made several phone calls to no avail no opportunity was ever given to rectify any issue, leaving us to assume that it is simply we are based in Liverpool. Disgusting behavior If you are a north west based firm please don't order. In addition our money which was taken by them wont be back with us for over week.

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“Terrible”

★☆☆☆☆

written by on 26/10/2014

Terrible company to deal with! Customer service is shocking! Avoid!

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“Purchase”

★★★★★

written by Sashaz1993 on 23/10/2014

Excellent. Ar fheabhas. Rhagorol. Tres Bon. Sehr Gut. Hǎojíle. Otlichno.

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“Panasonic Wi dongle”

★★★★★

written by SteveCaerphilly on 24/09/2014

Wanted to Wi enable my new tv found exactly what I was looking for without a problem. Used std free delivery and arrived as promised. Will definitely use again and would not hesitate to recommend.

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“Next Day Delivery”

★★☆☆☆

written by nextday on 25/08/2014

website offered me next day delivery. i bought it. didnt turn up next day which was a saturday. didnt turn up monday by 4pm either. didnt reply to email asking where it is. ill be wanting my next day delivery money back then.

Netstoredirect's Response to nextday's Review

Written on: 29/08/2014

Thanks for your order and review. Sorry you weren't satisfied with us. The website clearly states that next day delivery is made on working days only - of which Saturday and Bank Holidays (which was the Monday you were awaiting delivery) are not.

As stated on our website, our offices are only open during normal working days so we were unable to reply to any E-mails while the offices are closed.

The order should have arrived with you, exactly as scheduled on the Tuesday.

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“D-Link router”

★★★★★

written by on 18/07/2014

Ordered one day on standard delivery, arrived the following day.First rate service!!. Thank you.

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“Very prompt service and delivery”

★★★★★

written by Sarai117 on 03/07/2014

Prompt support at point of order, placed at 5.15pm, delivered at 9.30am next day. kept informed of order and progress by text - excelent service

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“Next day delivery ?”

★★★☆☆

written by Mark.james148 on 19/05/2014

Ordered this item on Wednesday 14th May with next day delivery option. I got a call from them later saying that I had missed the courier deadline (order placed at 17:18, cutoff is 17:15) but fair enough. So I was therefore expecting delivery on Friday 16th May... nothing... The item just arrived on Monday 19th at 10:00. If you promise next day delivery then you need to stick to it. I won't be purchasing from you again as I cannot afford to sit and wonder when the equipment may turn up.

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“StarTech HDMI Audio / Video Cable”

★★★★☆

written by EllianaWhalen1985 on 21/04/2014

I wanted an interface between my laptop and tv so bought this cable. Apart from being a little stiff, it's great so far. Good price, delivery, packaging, so happy.

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“Fantastic customer service, start to finish!”

★★★★★

written by ashr1uk on 16/04/2014

I have made numerous purchases from Netstore Direct in the last few weeks. They have provided me with good old fashioned superb customer service everytime. On my last order I forgo to select 'next day delivery', but Netstore Direct upgraded my delivery to next day at no extra cost. Will always buy my products from them and will recommend to all. Thanks Netstore direct. Keep up the good work. :) Regards Asif Hussain

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“Speed of delivery”

★★★★★

written by CarsenCalhoun123 on 15/04/2014

After cost, speed of delivery is what matters. My order was despatched within two hours. Couldn't ask for more.....

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“First class service”

★★★★★

written by Martin148 on 04/04/2014

Ordered on Monday and delivery arrived by lunchtime on Wednesday, and that was to Northern Ireland! Really remarkable service. Everything was well packed with no shortages in approximately 30 different items. Delivery price of £3.50 was very reasonable. I would highly recommend this company.

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“What service!!”

★★★★★

written by Antonyu112 on 06/03/2014

These guys had exactly what I wanted and delivered remarkably fast - spot on! The product was packaged with informative correct description. Would use again, no questions asked.

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“Amazing Customer Service!”

★★★★★

written by on 21/02/2014

Having ordered a couple of Hot Swap Racks to go in my Computer they arrived in Black instead of Cream, which on reflection was my fault as I didn't specify which Color I wanted. As they didn't look a match my Computer, I asked if it were possible to change them and without the slightest quibble they said Yes! Not only that they were right on the case in a way that I couldn't believe! and simply couldn't do enough to sort the problem out. The young lady who was helping me, quite simply turned Customer Service into an 'Art Form' In the event 'Black' racks they sent, looked so cutting edge that I decided to keep them as they made an unexpectedly nice contrast in my 'Cream' Computer Tower. I am running out of superlatives to describe just how good this firm is and I for one will be buying all of my Computer stuff from them in the future. Thank You From a very happy Customer

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“Excellent service”

★★★★★

written by johnin2011 on 14/02/2014

I received very good communication,excellent service and I would certainly deal with this company again.

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“Received shipment email late”

★★★★☆

written by on 07/02/2014

Ordered a 5 way switch on the 25th Jan which arrived well packed and on the 31st Jan but only received the email confirming shipment on the 7th Feb. Bar this hiccup, the service was first class.

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“Brilliant delivery speed”

★★★★★

written by on 06/02/2014

Ordered late afternoon and delivered less than 24hrs later. Product exactly as ordered. Cannot ask for better.

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“Very poor in delivery ”

★☆☆☆☆

written by on 31/01/2014

I would never recommend this website in my life time to anyone. They dont even know which delivery comany they are dealing with and the delivery man will push the card to next door.

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“Quick and Informed”

★★★★★

written by automan1 on 29/01/2014

Brilliant, excellent. Super fast delivery and kept informed about my orders progress. Well done.

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