GoldGenie - www.goldgenie.com

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GoldGenie - www.goldgenie.com
★★★★☆
3.9
76.0% of users recommend this
Click here if this is your business
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Latest Reviews

“Stay away”

★☆☆☆☆

written by PeterPan33 on 19/08/2020

Goldgenie was good a few years ago. Nowadays they are just garbage. Super low quality on products. The gold hardly keep longer as a week. The iPhones aren’t even assembled correct and have some gap on the corners. You even can look inside. So it’s more like a 30$ Chinese replica iPhone as some luxury product. Replacement take months so please stay away from this place. I bought 2 phones and both are just super poor quality

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“Beautiful Gold plated Gifts And Accessories ”

★★★★★

written by ChristinaThurston234 on 09/05/2018

GOldgenie is now offering Gold plated Gifts too. it is the time of gold, Forget ordinary gifts—Goldgenie has some amazing gold items that everyone is going to love and also made the people to love you.

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“Shinny And Attractable Gold Plated”

★★★★☆

written by Palomal82 on 07/05/2018

A regular iPhone 8 plus is boring. Leave it to these guys and you will be blown away by the end result! they changed into a gold plated with great shine. Customer will love to have this.

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“Gold Watch Superior in Quality”

★★★★★

written by MaximilianEdmondson on 06/05/2018

Their gold watches—I went with one from the DNA collection—are superior in quality, hands down! their gold watches never be comparable to any other gold watch, their design is awesome and so bright and shinny.

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“Quality Product”

★★★★☆

written by Alexia64 on 04/05/2018

9) I will happily recommend the Goldgenie team to any of my friends. You want quality gold plating—they deliver! with great services.

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“Shinny And Reliable Products”

★★★★★

written by william2487 on 01/11/2016

If You want to have Gold plated Phones, Apple watch and Any Gift then you have to must visit and test the gold genie because gold genie product are reliable and so shinny not in start they remain shinny always. I have product of goldgenie that are same as the time of purchase.

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“Samsung Galaxy S7 Edge Gold Stardust”

★★★★★

written by saramartin on 22/06/2016

Goldgenie is not doing only iphone also doing samsung too gold plated their phones are sim free mobile that are already unlocked that work in every country of the world and with stylish gold plated mobile Gold genie is doing as well as they can do to win online electronics shops.

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“Gold iPhone 6s Box Set with Gold Apple Watch & Link...”

★★★★★

written by CarolineHawkins373 on 22/06/2016

I bought the best deal of Gold Iphone 6s by Goldgenie with the package of Box set with gold apple watch and link bracelet that is so cool and shiny this is awesome product, Goldgenie doing a lot to entertain their customers i m happy customer of Gold genie their deals are so best and as customer demand Their work of Gold plated is admirable.

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“Nation Wide Service ”

★★★★★

written by Darwin293 on 21/06/2016

I bought Iphone SE Swarovski Gold Plated i was really fond to have this Goldgenie offer mobile they have nation wide service they provide me at my home with factory unlocked. It was same as shown shinny.

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“Luxury Gold iPhone 6 Carbon Fibre Swarovski Style...”

★★★★★

written by McKnight173 on 21/06/2016

When Gold-genie launched their much sought after gold plated iPod range in Harrods last year after winning investment on Dragons Den our switch board was jammed with customers wanting gold Iphones, amazing product, amazing company. I wish them all the best! Now the gold genie introduced the gold with carbon fiber. This is the first product Brilliance style introduced by gold-genie.

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“Luxury Gold iPhone Company ”

★★★★★

written by AileenPeterson on 20/06/2016

Purchased iphone 6 24k gold plated from goldgenie. Unexpectedly mobile phone delivered on time as promised. Would recommend this company to anyone considering new 24k gold plated Iphone purchase,Very good services, fast and efficient. Would definitely use this provider again. Great deal too. The website was easy to use and clear. Great communication.

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“Business Opportunity - Good way to Earn Part Time Income”

★★★★★

written by HakimAlOwais on 07/05/2015

Just to share my experience with Goldgenie. Goldgenie gives me a freedom of working on my own , as I bought their Goldgenie Business Opportunity Kit and to be honest , I was abit unsure and scared , but its a good way to earn some handsome part time income or work full time (which I am thinking to do).Goldgenie Business Opportunity Kit allow me to gold plate and start my own small business where I could work the hours and the place suits me. I am so glad that I can relate myself with Goldgenie , the customer service and the people works there are amazing. they are always there to help me if I have anything to ask. I can definitely recommend this company to anyone without a second thought.

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“Excellent Service , Fantastic Products”

★★★★★

written by Philip00 on 06/05/2015

Sometimes back , I bought Iphone 6 Gold Elite from Goldgenie. I am simply loving the product. The Gold finishing is so beautiful and shiny. I am going to buy ome other products from them. its good worth of money

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“Products are RUBBISH”

★☆☆☆☆

written by GarrettMyrick on 20/11/2014

The plating is just rubbish and they use a cheap and nasty screen protector -they call it Clear Coat - to protect the plating but it does not work. I left the phone to charge on a glass table top and the entire back stuck to the table when I went to unplug it. They had basically stuck the phone with double sided tape!! When I complained, they told me to just stick it back together again with double sided tape. The customer service was pathetic - they expect you to send the phone back to the UK for repair at your own expense. The lead time for the product delivery and repairs is very poor. Basically, Goldgenie's products are extremely poor quality and probably made in China but marketed as a UK product. You can purchase the same rubbish products from China at considerably lower prices. They company also sells "business opportunities" which are a fraud and several of their franchisees have already lodged police reports against Goldgenie, Survival Labs Limited and the CEO and Directors personally. Dragon's Den and BBC should bear some responsibility for allowing these people to keep promoting themselves and affiliate themselves with the show.

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Shahrasu's Comment

Written on: 02/12/2014

Garrett, if that is your real name, as we cannot trace any order with the name that you have given so we don’t even know if you are a real customer or competitor or just simply someone harbouring some grudge against us.

In regards to your first point, yes we are aware of phones sticking to glass tables but from experience and admittance from our valued customers, this is usually caused through overcharging and the device getting too warm. This can, in some cases, cause the plastic coating to stick. We have even simulated the same effect with a standard customised device that had not been customised by us and as confirmed by your very own statement, this happened “when I went to unplug it”

In regards to the criticism of the clear coat, this is the most expensive and most effective protection that we are aware of so your comments on this are just pure fantasy, as we have tried many different products and without doubt, this was the best option that we have found on the market.

In relation to the fraud and other absurd allegation and the report to the Police, we are just so disappointed that you have chosen this forum to thrash us without having the decency to allow us the opportunity to reply. No police or other authority figure has ever made any contact with us.

We are not perfect by any means and from time to time we do make mistakes and when we do, we attempt to fix the problems and if you had given us this chance, this is what we would have done for you.


It’s interesting to note that for a company that has been in business for over 17 years and sold many thousands of products worldwide we have never received one legitimate bad
review and anybody in their right minds reading your post who would have Googled us can see hopefully what kind of company we really are and what kind person you convey yourself to be.

If you have any grievance and you are a legitimate Goldgenie customer and still have a problem with your device, we will fix it for you free of charge, even after your attempt of trying to publicly discredit us.

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“Amazing Gold Plating Company”

★★★★★

written by Shahrasu on 22/10/2014

Got my Gold Plated iPhone 6 today and It is amazing look. I exactly got what i had been told. So thanks to Goldgenie and My friend who suggested me for this unique luxury product. Regarding Customer Support, I will say thanks to elizbeth. She had been very co-operative and helpful while i was choosing best luxury gift. I have already placed two orders, one for my wife and second one is for my father. Thanks again Goldgenie.

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“Absolute rubbish! ”

★☆☆☆☆

written by on 03/04/2013

Gold genie is absolute rubbish including both the products and the service both being appalling! I do not usually write about poor products and service but I feel the need to warn people about this company! I hope that I have prevented others from wasting their money! Stay clear of Goldgenie!

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“Total garbage company, stay well away!!”

★☆☆☆☆

written by on 27/03/2012

Been told phone has been sent twice by special delivery! Still not come back they have had phone for 3 weeks tomorrow! Every time I have rang to complain they said someone would call back – no one ever did! I rang non stop and they pretend they can’t hear you and hang up! It takes 4 attempts to finally speak to someone! When someone finally does answer it’s the same thing - someone will call back... Was told yesterday it would be sent special delivery and would receive today - still not arrived. Rang again today and been told someone will call back... again... Shockingly bad company, awful customer service. Definately avoid!!

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Romeo_Dunn's Comment

Written on: 28/11/2012

Did you ever get your phone back because I'm having the exact same problem ?

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Frank03109's Comment

Written on: 25/12/2012

Hi, we strive to get it right every time, now and then we mess up, we are not aware of your issues, or even any outstanding orders, please email your query to [email protected] and we will do our best to get this resolved.

Thank you
Tracy

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