Great Product, excellent service

Eposnow Reviews - eposnow.com
★★★★☆
4.3
81.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Townsendsc351's review of Eposnow Reviews - eposnow.com

“Great Product, excellent service”

★★★★★

written by Townsendsc351 on 23/02/2018

We have recently had the pleasure of purchasing an EposNow system for our multi branch plumbers merchant. Despite huge trepidation of transferring our system from manual to electronic I have been overjoyed with the ease of implementation thus far. From start to finish EposNow have supported our needs both with software training and hardware setup. The support staff are second to none and have always helped us when we needed it. The engineer who came out to fit our equipment was courteous and knowledgeable and his on site training was in depth and easy to follow, The system itself is easy peasy lemon squeezy and you definitely do not need a degree in computer science to understand it. We still have a long way to go before we go 'live' as far as ensuring all information entered is correct and up to date but with EposNow on our team we know that it will all fall into place nicely. Thank you EposNow!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Eposnow's Comment

Written on: 05/03/2018

Hello,

Thank you for providing a review.

Our Support Team are at the heart of Epos Now and it is brilliant to read that you have been impressed by the high standard of service that has been provided.

Our software has been developed based on customer feedback and we are extremely grateful for the comments that you have shared. I would love to get your ideas around future features that you would like us to implement, and if you have any suggestions following your 'go live' date please share them on our 'Feature Vote' page.

I wish you and your business lots of success and if you require any further training or support please don't hesitate to get in contact.

Kind Regards,
Alice

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