Good Selection on the Website (or so it seems)

★★★★☆
4.2 / 5
80% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

paulhuitson's review of AV Partsmaster - www.avpartsmaster.co.uk

★☆☆☆☆

“Good Selection on the Website (or so it seems)”

Written on: 21/06/2018 by paulhuitson (1 review written)

Despite the website looking dated the options available for projector lamps filled me with some confidence. Unfortunately that confidence was short lived. I ordered a replacement lamp for next day delivery then hours later I got an e-mail asking me to call AVpartsmaster. I am not sure why I had to call them when they were the ones wanting to speak to me but still, I gave them a call. I was advised that they can charge me more for alternative parts but don't have the item I ordered. I mentioned it was available to order on the website but nothing was said back. I requested my money back and the person I dealt with said he would get that through for me now. Not a great service and not a company I'll be using again. Due to their delay I don't really have many alternatives left to get delivery in time now. Thanks Avpartsmaster!

  • Series 7 Lamp For OPTOMA HD131X Projector

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 0 0