written by BethanyTerry on 18/07/2014
Great businesss to deal with, polite and efficient on phone, good range of kettles to choose from and fast delivery service. Would have no problem recommending them and will certainly be keeping an eye on their site next time I need an appliance
written by ddMcCarthy11 on 06/07/2014
Great to find a company who deliver exactly what the promise. The item I wanted in the timescale agreed. First class, well done Brennands
written by keefus on 22/05/2014
Ordered an Air Conditioner from Brennands which showed in stock on their website only to be advised the following day that they could not supply the order due to them not being able to obtain the item. Whilst payment was refunded in a timely manner there is no excuse for advertising goods that you cannot supply. Investing in stock management software and dealing with reputable suppliers avoids such issues. They should give these two ideas a try sometime. Brennands response to the above situation was to email an apology which included a 5% discount for future purchases. Like I'm ever going to use them again...yeah right!
written by on 20/03/2013
Good product, good price, brilliant service and delivery. Ordered fridge tuesday evening arrived thursday morning that's what i call good service. Would definitely order from this company again.
written by on 18/02/2013
I have oreded the Lloytron PTC Silver Oscillating Ceramic Tower Heater - 2kw F2251SV - brennands are fantastic they dispatched on time - however as it is the xmas period i still havent received it (royal mails fault not brennands) - i did start to panic abit as i purchased it as a gift for my mum and want it on time, however Cathy at Brennands is so nice she chased the order up for me with royal mail and made me feel at ease with her excellent service. She assured me i will recieve it today. Thanks Brennands - A very professional company, I will be using you again. I am just so happy Cathy called me back :)
written by on 23/06/2012
Needed a new toaster and was drawn to this site because they had so many to choose from. Everything was clear and we received order in good time
written by on 21/06/2012
needed something really quickly, and they offered the quickest service i could find at a good price. did exactly what they said on the tin!
written by Dbooth2 on 15/06/2012
Just as I said above - good old fashioned customer service. No mess no fuss and a very happy customer here
written by on 14/06/2012
I purchased a Breville kettle from these guys, and have to say they were brilliant. I am always a little suspicious of the claims that online stores make about their service and products, but delivery was within 24 hours, the product was exactly as it should be, and their communication was second to none. Well done Brennands, I will have no hesitation in using you again and also recommending you to others!
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