dropshipper

Yourspares - www.yourspares.co.uk
★★☆☆☆
1.7
17.0% of users recommend this
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Aimee1988's review of Yourspares - www.yourspares.co.uk

“dropshipper”

★☆☆☆☆

written by Aimee1988 on 12/12/2014

Ordered spare parts for my tumble dryer. Delivery date passed and still no item. Contacted them and was told on live chat help to email. Refused and had to ask for a phone no. Rang them and their excuse was a 'stock error' had occured and that the part had now been sent second class. I asked for replacement part to be sent gauranteed first class so it would arrive tomorrow and when the second class parcel arrives I will return it. They cant because they dont have it in stock!!!?? They only had one and its now been posted to me!
Im convinced these delays are because theyre dropshippers and know the item will arrive significantly late. But they dont care once theyve had your money. They said I can send the product back (at own expense) when it finally arrives. Other than that theres nothing they can do.
What a rip off. Never again.

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