We recently purchased a Zanussi ceramic hob electric cooker from All Your Appliances. We were aware that the appliance was a 'Graded' item. The description of any dents/blemishes against each item is very accurate, backed up with clear photographs that point these out. We contacted the shop by telephone to query a small scratch on the handle just to rule out it wasn't a crack. They couldn't have been more helpful in checking the appliance to confirm the minor scratch. The delivery was free and vey quick with the driver being very accomodating. We are really more than pleased with the cooker, in fact unless you are actually looking for them, you would be hard-pushed to find the small dents and blemishes which don't affect the performance of the appliance anyway! Overall, an exceptional, good 'old fashioned' service that is second to none and a rare find these days. Many thanks to all the staff at Secondtek for all your assistance throughout, making this purchase a pleasure from beginning to end!!!

We bought a Beko dishwasher about a year ago and it developed an electrical fault where it was blowing all the electrics in the kitchen. Allyourappliances told us to contact Beko as it was bought with a 2 year guarantee but Beko refused to honour the guarantee as it was a 'graded' product. After multiple phone calls Allyourappliances offered us the choice of choosing a new dishwasher from their site (and paying the difference as they were all more expensive than the Beko one) or a refund. We chose a refund. It then took Allyourappliances a week to collect the faulty machine and 9 days after that we still don't have the refund.

I have recently used all your appliances to purchase goods for staff canteen and commercial freezers for chemical storage, the service we received was outstanding and the price was well below RRP. I would recommend them and use in future

Ordered and payed for New Washing ? machine for my daughter . Two day later my daughter received a phone call asking if she was aware that the product may be dented, scratched or both as this is the stock they sell. Wish they had warned me during the ordering process. Have emailed to cancel order and get refund. Let the fun begin. !!!!

Bought a graded Samsung washing machine from allyourappliances.com listed as full working order just cosmetic damage to casing. Within 14 days it had a leak, we checked filters, doors and seals and we seemed to have stopped it. 4 weeks later water started pouring out of detergent drawer when we used the machine. They refered me to Samsung customer services who were next to useless also, after talking to someone in India and explaining the problem at least 4 times, he read the trouble shooting guide to me from the back of my user manual...very kind but as i had it in my hand I could have done that myself, I also knew it was nothing g to do with anything he said!..he said he wouldn't help me unless I ran 2 cycles on my machine on the hottest temperature to try and flush out a blockage if there was one. O explained I couldn't do this without flooding my kitchen but he insisted, so i hung up and rang straight back and explained it all again to a different person, Was told I couldn't get an engineer out to me so i was to wait for a call from the customer services within 48hrs, When they called they told me they had read my file and assumed the problem was a split or faulty pipe and that they would order the parts in and then send an engineer out. It was a week later when the assuned faulty part came in and by the time an engineer had been out to us it was 10 days since we reported the fault, we had no washing machine so we were paying for a launderette. Engineer came out and said he had fixed the problem and that it was something stuck in the pipe. That was last Wednesday (5 days ago) I have used the machine twice since then and now the same problem is back with a vengeance and again I have a flooded kitchen. Not happy at all.

First the phone call to acknowledge our order and arrange delivery which was within 2 days and free. We loved the Athlete Bosch Cordless Hoover and what a bargain! Would shop here again.

I had been looking at this microwave for a while pondering if I should buy it and when I saw it at such a good price I went ahead and ordered it, I was amazed it was delivered the next morning. It was just as described and I am very happy with my purchase:)

Excellent service and communication from ordering straight through to delivery. My husband was a bit unsure about ordering a cooker unseen in person especially as it had a couple of blemishes...but he is delighted now that it has arrived and the fact that we saved nearly £300 on the price has made him even happier! Any queries I had were promptly and courteously answered and I also asked a few questions by private message on their facebook page, these were also answered immediately. My kitchen looks great with my new cooker and the blemishes are almost unnoticeable, so we are very happy. Can find nothing to fault, would definitely recommend,and will buy from here again when the need arises.

Great service, even better delivery and good communication. Would definitely use again and recommended All Your Appliances to you.

Very pleased with my new gas cooker. Grill a little slow when making toast-that is the only slight issue. Looks good and so far works efficiently. Service and politeness from my mobile contact and the delivery driver was excellent. Thank you.I would definately purchase from you again.I am pleased to see that the cooker was made in Great Britain.

Graded appliance, purchased through Ebay a good saving on list price on a nearly perfect machine. Very pleased with my purchase, thank you

Postage delivery of the bosch classixx hob was very good. We ordered on a weekend and received it two days later. Hob arrived and is now in place. Great hob, great service. Would recommend seller and order from them again.

After ordering a microwave and surround, they were delivered promptly the next day. Sadly there was a problem with the surround so contacted the helpdesk. Hey presto another one arrived the next day !! Fantastic service, will definitely be back Many thanks

Ordered washer/dryer at 5pm. Arrived next day at lunchtime, 20 hours later! I have already praised the company for their prompt delivery of a fridge/freezer over Xmas. This beats everything!

I bought 2 items recently both were dispatched and arrived very quickly around the new year period. The damage on the good behind the deep discount was exactly as shown on the product page. They appear much smaller in real life. My order update query was answered promptly and politely