Wowcher Reviews - www.wowcher.co.uk

★★★☆☆
2.7 / 5
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Latest Reviews

★☆☆☆☆

“Non Delivery”

Written on: 14/12/2017 by Cobb244 (1 review written)

Having used WOWCHER for the first time I wont be using it again, I have bought various items from them and most arrived, however, if they don't WOWCHER has a non customer service even though they state they do, its useless you won't get your money back from them, they don't even answer your emails, terrible service and the items that I have not received are from a company, don't use this site because you will end up paying a lot of money and you wont even get your items, out of 6 items I… Read Full Review

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★☆☆☆☆

“Totally unprofessional company ”

Written on: 12/12/2017 by Radley01 (1 review written)

I ordered a Russell Hobbs cordless vacuum. Thought I'd got a bargain. Delivery on it before 6th December. Nothing Emailed got replies we are dealing with your email.. Nothing Emailed everyday item not arrived.. Today I asked for full refund as completely wasting my time that it's coming and have heard nothing from ant email address I've tried. U want my money refunded and this company to be known for the shower they are… Read Full Review

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★☆☆☆☆

“Wowcrap ”

Written on: 11/12/2017 by 465Quinlan (1 review written)

Terrible unregulated rogue traders , ripping everyone off this year, they take your money and run as fast as they can , they do not reply to emails, do not deliver your goods, do not refund your goods . This company is not FCA approved and non of the “traders “ are too. STAY CLEAR IF YOU VALUE YOUR HARD EARNED MONEY. hundreds have not received their orders since October… Read Full Review

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★☆☆☆☆

“The worst experience buying online”

Written on: 11/12/2017 by Vilia (1 review written)

They selling fake vouchers and even ignored my two letters when I was complained about service witch I bought and didn't get since 24th of November. No signs from both. Never going to use this site again, they take money… Read Full Review

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★☆☆☆☆

“SHOCKING SERVICE”

Written on: 05/12/2017 by wowcherisshocking (1 review written)

After using what you think would be a reputable company (oh how wrong I was) I’ve had endless agro! I ordered 2 items over two weeks ago, they sent me and email 2 days after the items were supposed to be delivered... saying there was a problem and they needed to send the items back and would re-send. So I accepted that yes there are sometimes problems however, I ordered both items for a friends birthday which has now passed. I then called wowcher customer service to complain as I still… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 25/11/2017 by ManuelPadilla (1 review written)

Please be aware that if anything goes wrong Wowcher are not interested. Luckily I only lost £12.99 but there are guys out there who have lost 100's. Firstly they ignore the complaint, then if you chase it they say 'tough - we only supply a voucher, your contract is with the merchant' technically true, morally obviously totally unsound. Please avoid and share this message so hopefully the good guys will win. PS they also own Living Social… Read Full Review

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★☆☆☆☆

“Terrible company ”

Written on: 20/11/2017 by Holland44 (1 review written)

I ordered a bed on 4/11/2017 WAS TOLD IT WOULD BE DELIVERED ON 11/11/2017. STILL NOT HERE. PHONED 24HR BEDS. AND WAS TOLD THEY DONT DELIVER TO BELFAST. HAVE TRYED TO PHONE WOOCHER CANT GET THROUGH. THEN THEY DID LIFT THE PHONE AFTER13 MIN WAITING FOR THEM THEY CUT ME OFF. TERRIBLE SERVICE STILL TRYING TO GET MY MONEY BACK. WHY PUT STUFF ON BELFAST AREA AND THEY DONT DELIVER. I PAYED THROUGH card so have to go to bank to try and get my money back. I will never order of this site again. Stay away… Read Full Review

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★☆☆☆☆

“Bannatyne Spa day”

Written on: 13/11/2017 by annemuir1 (1 review written)

I attended spa today as part of £99 wowcher which included 2 spa treatments and afternoon tea. Unfortunately, I was very disappointed with my visit to the spa. Firstly, on arrival at Bannatyne spa, Falkirk we were asked to 'hire' a spa bag including towel, flip flops robe and bag for £40. Although we were recompensed £28, this still meant we had to by plastic flip flops (which were too small) and a Bannatyne bag which was similar to an Aldi recycle bag for £6 each ! When I arranged the… Read Full Review

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★☆☆☆☆

“Awful experience ”

Written on: 07/11/2017 by Barnettblues (1 review written)

This has been the most stressful and frustrating purchase I have ever made. The instant messenger take customer service approx to reply to a simple question. They wont tell me if they have sent my order to the supplier. Supplier won’t respond I’m about to request a refund !!! Will never repeat this experience Absolutely awful non Existing after sales service… Read Full Review

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★☆☆☆☆

“Not support when dealing with supplier”

Written on: 27/10/2017 by Wendy0811 (1 review written)

When I had an issue with a supplier and sought help from wowcher they were no help whatsoever, I asked if they could give me extra numbers or contacts within a company they were advertising a supposedly good deal on a parka coat for. I had received the coat late and the wrong size. The company refused to respond to my emails so I asked Wowcher for help, they gave me none at all. Not a contact number or any avenue to escalate. I will never use this means to purchase anything again. As it… Read Full Review

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★★★★★

“Excellent ”

Written on: 26/10/2017 by Violetka (1 review written)

Excellent. Delivery was on time, item as described, huge savings. Thank you :)… Read Full Review

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★☆☆☆☆

“DONT USE WOWCHER”

Written on: 25/10/2017 by 1950Murphy-Alt (1 review written)

Don't use WOWCHER , they will not assist when you cannot redeem the voucher, they have to have the most unhelpful customer service ever. Beware they will take your funds , the company to which the offer relates dont get paid and you dont get your goods Pass to your friends they are a disgrace I had purchased a photo book , it said I had three months to complete , i did so after 3 weeks it then said voucher had expired , tried to call them got through to customer services not interested, cut me… Read Full Review

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★☆☆☆☆

“ airport parking voucher ”

Written on: 15/10/2017 by remis7777 (1 review written)

bought airport voucher and with discount code from wowcher and car park cost more then you buy it normaly from website… Read Full Review

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★★☆☆☆

“"Raindeer game”

Written on: 13/10/2017 by DashawnGrace (1 review written)

I purchased this for my grandsons stocking, what a load of rubbish, it was reduced from £28.00 it came all screwed up in a little clear bag, no presentation instruction not nessary as a simple party game, I feel I would have got a better product at the pound shop, will thing again about these super discount goods… Read Full Review

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★☆☆☆☆

“AVOID! ”

Written on: 11/10/2017 by mlMelton492 (1 review written)

AVOID! They constantly send you emails trying to sell you more and when you try to unsubscribe it doesn't work.. I've also logged into my account and can't seem to delete it! I have emailed asking them to delete my account but have had no reply! Also Groupon offer much better deals.... And don't hassle you so much!… Read Full Review

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★☆☆☆☆

“computer”

Written on: 10/10/2017 by tigerjim (1 review written)

Tried to get a refund all emails returned undeliverable to the selling company Wowcher not interested keep telling me to contact company how??????… Read Full Review

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★☆☆☆☆

“Absolute rubbish”

Written on: 06/10/2017 by orLopez215 (1 review written)

I bought the 100% Egyptian cotton towel bundle. Well the bath sheet is no bigger than a poster and they are thin, very thin. Only useful as cloths for cleaning… Read Full Review

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★☆☆☆☆

“Avoid like the plague!!! ”

Written on: 06/10/2017 by pwMcCormick43 (1 review written)

A total sham of a company. I had purchased a voucher for a smart watch for my daughter's 11th birthday. However, I never received the voucher via email - I did receive confirmation of sale from PayPal! I contacted or tried to contact customer service via telephone and email to no avail. This is utterly disappointing and having to explain to you daughter that she cannot have the item that she so wanted for her birthday is disgraceful! … Read Full Review

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★☆☆☆☆

“Bought an extra deep memory foam mattress said it was...”

Written on: 30/09/2017 by Amanda6478 (1 review written)

Bought an extra deep memory foam mattress said it was extra deep well if that is extra deep I'm from Mars it's thin and cost me nearly £100 pounds I think they missed the other half of the mattress if I knew it would be that thin I would of used someone else for better quality and delivery will not be using wow her again be aware… Read Full Review

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★☆☆☆☆

“Cheap and tacky items and expensive P&P ”

Written on: 21/09/2017 by RachelMassey (1 review written)

I purchased four fitness trackers which were supposed to have originally cost £118.99 each. I was charged £4.99 for each package but all four arrived in one parcel. So for for a small parcel that weighed less then 1 KG I have been charged twenty quid for post and packaging. Each fitness tracker comes in a small cardboard box with the USB charger and a small instruction leaflet in badly written English. If these trackers cost £118.99 then I am the Queen of England. They are an imitation of… Read Full Review

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