Issue promptly resolved & refund made

Voucher Express Reviews - voucherexpress.co.uk
★★★★★
4.6
93.0% of users recommend this
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Guest's review of Voucher Express Reviews - voucherexpress.co.uk

“Issue promptly resolved and refund made”

★★★★★

written by on 26/10/2017

Last Christmas I purchased a TickerMaster voucher as a gift for 3 family members. This was to pay for them to visit the Emmerdale Studios. As I didn't know when a good date for them to visit would be, the gift voucher seemed like an ideal solution and Ticketmaster were advertising Emmerdale studios.

Last weekend, my family tried to use the voucher to book their trip online and the code would not work. They phoned Emmerdale studios who advised that they no longer deal with Ticketmaster and hadn't done so since January 2017. If I had known that only one month after buying the voucher this would happen, I would not have bothered.

I emailed re this on Saturday pm, and got an email from Voucherexpress on Monday, with an offer of a refund. The refund was back in my account on Wednesday which was great service.

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