Great Service

★★★★★
4.6 / 5
93% of users recommend this
  • Customer Service

  • Quality of website

MarlieKerr240's review of Voucher Express www.voucherexpress.co.uk

★★★★★

“Great Service”

Written on: 26/12/2017 by MarlieKerr240 (1 review written)

I live in New Zealand and ordered 2 Boots vouchers, 9 days before the specified delivery date to a UK address. When I had not received an email advising delivery on the due date and confirmed they had not been received by the addressees, I rang Voucher Express to find out what had happened. Apparently Boots were supposed to have e-mailed me, but they failed to do so. The person I spoke to was extremely helpful. The problem was unusual and confusing, but she resolved it, keeping me informed every step of the way, and I received my refund within 48 hours. I immediately re-ordered and the new order was delivered promptly.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

Report this review
Was this review helpful? 0 0