written by on 01/12/2012
They normally charge 100 dollars for these? Trash. Stringy and barely adds length or weight. also, took me over 5 months to receive them. Communication with the company sucks. DO NOT BUY
written by on 05/09/2012
Ordered product in march - had part delivery of product but excluded iPad case which was main reason for buying the bundle - some story about rain damaging cases and would be sent out when they got new delivery. Have emailed and called several times - no responses to emails. On the occasions managed to get through by phone was advised would have case within 7 days. Last time spoke Susan on 25th July told would have in 7 days - still waiting and it's 5th september. Do not buy from this company they are clearly a set of con-artists
written by DanielleJay12 on 02/07/2012
This is a con I ordered hair extensions back in February they turned up in April which where terrible 3 pieces pfftt as if they would do a whole head like the advert said. I sent this back and asked for a full refund I had numerous telephone calls with them and they told me it would be sent I am still waiting to this day and I cannot get hold of RRP Discounts. Do not deal with this company they just rip you off!
written by on 29/06/2012
ordered ipad accessory bundle in March of this year.Received part of bundle in April, but did not receive the silicon or black cases which was my main reason for ordering. I was told that rain had damaged a flat roof causing it to fall in damaging the goods in question, but that replacements were on their way. It is now the end of June, and despite many phone calls and a promise from someone called Jodie to phone me back,I have heard or received n nothing.
written by on 18/06/2012
I ordered a product through a deal website and paid the postage fee which was £5. It's been a month and my product hasn't arrived so I contacted the deal website where they told me that they are issuing refunds as pretty much nobody has received their items. I will get my money back but I can kiss that fiver goodbye. Tried to contact RRP Discounts many many times on the phone and through email and they hardly ever respond. I would stay away from them, it's not worth the gamble. But if you are in a similar situation and need a phone number (as there isn't one on their website), this is the one they gave me: 01772 458188. Good luck!
Written on: 25/06/2012
Hi, You can retrieve the postage through Paypal or your credit card provider!
Written on: 25/06/2012
I transfered them the money from my account so I'm not sure I would be able to do that but I'll talk to my bank and ask.
written by thefuzz100 on 28/05/2012
Where do I start with the rant. 2 x Full head of Remy Hair extensions ordered from RRP on 26/02/2012 using a voucher purchased from KGB. 14/05/2012 1 set arrived in post. Quality of hair - absolute s**t. Have been emailing RRP ever since (and inc numerous emails before asking where my order was) and still to this date have had no contact. But then again, why would they contact me, they've had my money. I'm going down to Ladbrokes now to put a bet on that RRP go bankrupt within the next month, well, I need to recoup my losses some how!!! Unfortunately there is no facility to give them no stars. Also, to anyone else that is suffering at the hands of Richard Turner at RRP, notice how they have now taken their customer service telephone no. off of the website. The Ladbrokes bet is looking to be a safe one :) I'm just in the process of contacting KGB to see how helpful they can be.....watch this space.
Written on: 14/06/2012
Hello how did you get on with KGB. I ordered the exact same thing And my code wouldn't work. I've emailed them but no reply and just like u said there phone number has now been taken off. Please let me know how u get on thanks Mandi x
Written on: 19/06/2012
Hi Pamukov, thanks for the no. I'll start ringing it now : )
Written on: 18/06/2012
Hi, I bought another item through Deal Cloud and I've had problems with contacting them too. I got a phone number which might help you: 01772 458188. They do answer on a rare occasion ( 1 out 10 calls in my case). But I would go and get my money back from KGB if I were you. :)
Written on: 15/06/2012
Morrisonmandi. Absolutely no where at the moment. KGB keep passing me back to RRP Discounts. However I did get an email from someone at dazzledeals??? Not sure if they are one and the same, we'll see. They started off the email to me stating that KGB had contacted them to say I had a problem, they knew nothing about it and could I tell them what it was. Never the less, I was fuming as I'm sure the receipient of my email must've gathered!!!
If you've not received your goods don't bother, the hair extensions are awful. I've got enough split ends of my own without paying to clip someone elses in my hair!!!!!
I'd go straight to KGB and get your money back.
Good luck : )
written by on 24/05/2012
Like a number of other people on here I ordered the Remy hair extensions in February and have had the same problems - did not arrive for months despite continous chasing, and when they did arrive they were awful. Requested a refund which they acknowledged I was entitled to after another 3 or 4 emails, which is supposedly 'being processed'. That was over a month ago and so far no money. They generally don't reply to your emails and their phone number doesn't ever seem to be working. Wish I had read these reviews before ordering as this company are a total joke and I would never buy anything from them again. If you are considering buying anything from RRP discounts don't - it is a complete waste of time and money.
written by RonMyers on 15/05/2012
Bought a Memory Card via We Love Local, who by the way have been exemplary in this issue, two months later and despit four E-Mails requesting delivery, not a word from Richard Turner, never had the decency to reply to any of my E-Mails. From where I sit the company looks like a rip off scam machine.
written by on 13/05/2012
RIP OFF AND WRITE OFF!!! Like others, I too bought these in Feb from KGB DEALS/RRP DISCOUNTS...what a load of bull. Same situation, waited weeks then into months. Been in contact with RRP who fobbed me off about sickness, contacted KGB who told me I can have a refund and choose to wait until my order was received. Received my order last Saturday and to say that I am appalled is an understand. The extensions are rubbish. No way on earth are these a full head...1 4clip (which half the clips are bent), 1 3clip and 4 1clip. They aren't the correct colour and no way are real hair. I got in instant touch with both services and neither has bothered to get back to me. RUDE!!!! I have no un-scribed from KGB as I don't want to use this service anymore and as for RRP...well what I want to say about them I couldn't possibly write on here. I have since contacted Watchdog about this too as I am looking to take this further in the Sale of Good Acts as I'm getting no where!!
Written on: 21/05/2012
Hi there I have had exactly the same problem, and have emailed both companies several time to no response. Its really annoying me now!!! If you get anywhere with Watchdog I will be happy to present my case also to back you up. thanks.
Written on: 25/01/2013
I ordered my remy hair extension and they never arrived that was in October!!, KGB are useless when emailing me they weren't even interested . Finally got through to them! he promised a cheque would be sent in Deember!! shock no cheque arrived . He does not answer the phone i suspect he can see my number calling! finally got through having to use someone else phone to get him to answer he promised i would get the money via bacs .... one week later still no pay called all week no answer again used someone elses phone and got through! he promised it would be here by today shock no money! do not use EDD products!!!
Written on: 06/07/2012
Have just been conned with the same hair extensions through KGB Deals and EDD Products...I am soo upset have contacted Citizen's advice Bureau and definitley considering Watchdog there's no way Im letting them get away with this one!!! I had to go with our food whilst waiting for my hair extensions as used my last bit of money before I got paid again! All in all I paid £53.00 for two packs and the hair is as if its come from the market! Disgusting!
DO NOT USE KGB/ EDD or RRP!!!
Written on: 02/07/2012
I have had exactly the same problem with these hair extensions if you get any joy about watchdog please get in touch
Written on: 31/05/2012
Hi to both and thank you for leaving some comments! :) I haven't heard anything back from Watchdog so may try them again. I eventually managed to get a response from KGB and told me to send back the item (perhaps recorded) to RRP and email KGB when I have done for them to match up my refund. Biggest load of rubbish.
Will keep in touch if I hear anything. Perhaps it could be an idea if you guys contact Watchdog too...the more the better and likely to get their attention?
Thanks
Written on: 30/05/2012
I have had the same problem. I only redeemed one voucher originally I waited approx 11 weeks to come and they were an absolute disgrace and wrong colour. I have a further two vouchers for remy hair which I did not want to bother with but KGB told me I had gone over the period were I could get a refund from them and therefore I should redeem with RRP. I have tried this today but their website wont allow me to enter voucher codes. Upon closer inspection it tells me the expiry date was 29th May but the small print tells me 3rd June. If you hear anything from Watchdog please would you refer back to this website so that other people can follow whats happening. I am prepared to back you up.
written by on 10/05/2012
I ordered the hair in February, firstly my voucher code didn't work and after weeks I received a new one, then I waited 8 weeks for actual delivery of the hair, when promised delivery time is 14 days. During the 8 weeks I called and emailed RRP discounts but couldn't get through at all to speak to someone, the line is either engaged or just rings and no one answers. They answered my first email months ago telling me the supplier was long term sick, but i heard nothing after that and all other emails i sent thereafter were completely ignored. I emailed kgb to ask what was happening and they assured me the hair would be delivered by the end of last week, which it was. I finally received the hair on Friday, all I can describe it as is an IMMENSE DISAPPOINTMENT and a complete DISGRACE. I was also extremely offended that rrp discounts could assume that anyone would believe that the piece of hair they sent is actually genuine Remy hair, the quality is extremely poor and feels synthetic, the hair isn't even the right colour, I ordered colour 2 (darkest brown) and they sent a very light brown which could never ever pass off as a colour 2 and doesn't come close to matching my hair colour. I have now emailed kgb to ask for a full refund and waiting for a response. I'm very disappointed and would never even think of recommending rrp discounts to anybody
written by on 04/05/2012
I ordered Zumba DVD set on 3rd March, no sign of delivery. Have sent numerous emails which have been unanswered & if you ring it is either a computerised answer phone or it rings continuously without an answer. What a RIP OFF.... DO NOT BUY FROM THIS COMPANY
written by BiancaB on 03/05/2012
Ordered the hair extensions in February!! Still nothing. I ve been promised by kgb deals that they will arrive by the end of this week. But I think is just another scam!! They wont give me a refund, they wont answer my e-mails, nothing!! KGB deals and RRP Discounts are definitely a scam DO NOT BUY FROM THEM
written by jodimc on 03/05/2012
exactly the same scenario!!!! My order is STILL processing......and now Jodie@Dazzledeals has even stopped replying to my emails. not good at all!!!!
written by ecookie on 27/04/2012
I ordered these hair extensions on the 3rd March from a KGB DEAL voucher. After waiting a couple of weeks i emailed RRP DISCOUNTS as i have not received my order. I was told the extensions had to be safety checked by a third party and the person who checks them was off sick. i Waited another week and was told the same again. The third time i tried (31st march) i was told the sick person had been replaced and the extensions had been sent off to be checked. Today after waiting another month i called RRP DISCOUNTS and was told the extensions were posted back to them on Monday and they expect to receive them today or monday (what a coincidence), i have no doubt this is another fob off from them but will wait until next Friday to see if my extensions arrive. Needless to say i will never knowingly use this company for anything again. I would expect companies offering these deals to have a quantity of stock in order to fulfil the orders.
Written on: 02/05/2012
Can you tell me if you have yet received them. I am going through exactly the same only to be told by KGB on Monday 2rd April that I would receive them by Friday. On Monday I emailed them back and I was told that they were in transit, and if I had any problems to email [email protected]. I have twice, still no reply.
Written on: 08/05/2012
I also received mine on saturday. I haven't had clip i extensions before but these look a bit shabby to me, apparently Remy are supposed to be one of the best. I tried them in my har and the content does not seem like enoiugh for a full head and the single peices are not what i expected.
Written on: 06/05/2012
I received the "REMY HAIR EXTENSIONS" on saturday morning. They are an absolute disgrace. My older daughter has had remy extensions before and she just laughed at the state of the ones I received. Firstly we ordered strawberry blonde, these look more like auburn. They have come in single pieces about 4 of them and then one longer piece. I will now be going down the refund route but certainly dont hold out much hope.
Written on: 04/05/2012
I have been told last night that they were posted yesterday at 9.00 am at the Post office 2nd class delivery. The lady I spoke to was very helpful and informed me that everyone had been working overtime to get the extensions packaged and sent out. The number I got her on was 01772 746574. With the bank holiday I would expect delivery on Tuesday 8th May. I am not holding my breath!!
Written on: 03/05/2012
Hi both,
I have had exactly the same issue, i ordered my extensions for my wedding (luckily which is in June) as well via a kgb deal at the end of February. I have been fobbed off with the 'lady is off sick and has been replaced' three times. Then i was told they would be with me well before April. We are now in May and I still have no extensions.
I am starting to worry as these are for my wedding, RRPDiscounts contstantly have thier phone off the hook whether it be 3am or 3pm they are constantly engaged, neither are they replying to my e-mails! I'm now starting to worry. could you tell me whether either of you have had a response or let me know when you have?
I really hope we get them very soon as it's so frustrating!
xxx
Written on: 03/05/2012
No i still havent received them. I will be calling them again tomorrow and asking for a refund. Dont know if you have tried calling them but here is the number incase you dont have it 0177 458188.
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Daniellejay12's Response to DanielleJay12's Review
Written on: 02/07/2012
Do not use KGB DEALS