Stay away!

★★★★★
4.6 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

swan_rhcp's review of Flubit - www.flubit.com

★☆☆☆☆

“Stay away!”

Written on: 10/06/2017 by swan_rhcp (1 review written)

I've had a horrible experience, by far the most unreasonable conduct I've ever encountered by customer service. They do not respect nor value their clients at all.
I've never heard of that website and only ordered from them after they showed up on Google search with the lowest price for the items I wanted to buy. However, I received a single item instead of the twin pack I had ordered and after requesting a refund for the item I didn't receive, they claimed they could only send one due to a price matching error on their side. So, instead of cancelling my order and letting me know what the problem was, they just took my money and sent me half of what I thought I was paying for and now they're denying to give me a refund and have been ignoring my last emails.
Stay away!

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

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