theft, lies, cheats, terrible, why do i have to give 1 star!

Bought an alarm clock which kept resetting itself making it useless. Contacted customer service explaining it had only been used a couple of times in the month we had it but they insisted we returned at our own cost to be checked, but we would not be refunded this postage (this would be about half the value of the item). Several mails later it was clear they were completely uninterested in their customer. SAVE YOURSELF THE HASSLE AND BUY ELSEWHERE!

I ordered a mop no email confirming order no email to say it had been dispatched, delivery was quick though, mop was faulty took ages for anyone to reply to my emails (no phone number anywhere) eventually after an aggressive email they responded after 2 weeks then took 10 weeks to refund me and that was after 6 emails chasing my refund not such a great deal after all

I don't know how they got my e-mail address, but they send me spam almost every day. Their e-mails have an apparent "UNSUBSCRIBE" option but it is not a real link and does not work. They ignore replies to their e-mails saying UNSUBSCRIBE. Very annoying and completely pointless!

Dealtastic do offer some decent products at low prices occasionally but the true cost of buying from them is that you will be bombarded with email offers from them every day forever- no matter how many times you click unsubscribe! Not only that but if you receive a faulty item or simply wish to return an item, you might as well FORGET IT! Because there customer service is no-existent.

Would score minus 5 stars if I could. This is probably the worst company ever - i do not know how they have not been shut down. Avoid at all costs. They will bombard you with emails and completely ignore their own privacy policy when you unsubscribe. I hate this kind of company - they deserve to fail. The only problem is they probably will, but not before scamming lots of customers first. Avaoid, avoid, avoid. You have been warned.

I just bought quite a few items from this site.....I got the products within 5 days which is better than most online retailers and they really are great value. I bought some copper pans, toys for the kids (plus batteries) and some other items for the house

Buyer beware! Dealtastic debited my account for over £180 worth of goods. They placed the order under a "fraud review" without any communication or explanation and ignored repeated polite requests to either fulfill the order or refund my account. After almost 3 months I had to contact my bank who issued a chargeback against this unscrupulous company. They caused me no end of hassle and I'll never buy from them again.

Ordered two small electronic items from them. They eventually arrived after almost a month rather than the 48 hours promised. One was a TV tuner which had a blank CD instead of the software it was supposed to include, included a remote control, but the tuner had no sensor to use it with. Thankfully Windows Vista has software to use it so it's not totally useless. Second was a mini video recorder. This didn't even have any CD let alone the needed software. My PC connected to it, but couldn't access the (not included) memory card once inserted. The instructions talk about lights that are not present and I can't make it do anything. I can't be bothered returning them, it will be good money after bad as the postage will be half the money I might get back. Avoid this company at all costs.

I have bought stuff from Dealtastic and been reasonably satisfied, they were delivered on time and in working order but I have noted of late they are advertising products with unbelievable RRP and high prices that are easily beaten by other suppliers. Today is a prime example, they are advertising a very basic compact camera with an RRP of £99.99! and a price of £48.79. It can be bought new on ebay for £25.99 including delivery. There is a space for comments underneath Dealtastics products but I have never managed to get them to stick on the web site.

They promise 3 working day delivery. After 9 days waiting, they finally replied to an email saying

I purchased a Vax Libretto Rechargeable HandHeld Vacuum cleaner from Dealtastic.co.uk. The first one arrived with no apparent signs of damage. When unwrapped a rattling sound could be heard from the front section, after investigation, the sound was located to a small piece that had broken off, this piece should have retained the non-return flap in the nose cone. I informed Dealtastic.co.uk via email that the item they had sent was defective, after a few days I was asked to send the item back with a covering letter and a replacement Vax Libretto Rechargeable HandHeld Vacuum cleaner would be dispatched on its receipt. I had to contact Dealtastic.co.uk a couple of times to ask when the Vax Libretto Rechargeable HandHeld Vacuum cleaner would be sent, already in the knowledge that they had received the defective cleaner through its tracking number. Eventually the replacement arrived, on opening it, the exact same sound could be heard that had omitted from the first cleaner, on inspection I realised that it had the exact same fault. Again I contacted Dealtastic.co.uk to ensure that they would pay for its return. On this occasion they offered me 20% extra if I took an online credit, after various ways in which they work out this 20% extra transpired to be £00.06p extra. I decided to decline their offer and return the goods. After a few days I enquired as to when my credit card would be credited with the full refund. It took several emails and eventually a threat of legal action before they sent confirmation of two separate credits. A week or so went by when I decided to purchase another offer, the original Vax Libretto Rechargeable HandHeld Vacuum cleaner was still available, I thought what were the chances of getting three Vax Libretto Rechargeable HandHeld Vacuum cleaners with the same fault - 100% is the answer. I couldn't believe that they managed to send me another vacuum cleaner with the same fault. I contacted Dealtasic.co.uk again. On this occasion I decided to look back at the credit notes/actual amounts received on my credit card that I realised that they had short changed me by over £4. I wrote to Dealtastic.co.uk explaining yet again how much credit should have been paid. They have again attempted to short change me in the beleive that they don't have to pay me the original P&P cost. Yet again I've had to remind them what my statutory rights are Under the Sale of Goods Act 1979 are. Why should the consumer have to remind the sellers constantly of our rights. As Dealtastic.co.uk have chosen to be obstinate in crediting me with a full refund, I have withdrawn my good will in returning the goods to them, making them arrange for the faulty goods to be picked up at their cost.