costumer service is terrible

Click here if this is your business
Very www.very.co.uk
★☆☆☆☆
1.3
From 678 reviews
7.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Monalisa1970's review of Very www.very.co.uk

“costumer service is terrible”

★☆☆☆☆

written by Monalisa1970 on 30/08/2016

I had been in Very for years, always the problem is the statement that never explained to you properly. I just rang them and ask about, I just find out that 80 Weeks payment + interest applied on my items that I bought since 2014. this include my shopping and BNPL.

Well, I didn't know that!Thought that was been cleared as only choose 52 weeks. How that happened?

So guys, you better be sure that you are paying interest on the right item you bought or not they will include your previous item.
As they don't tell you exactly what allocation payment or items your paying.

They put them together either shopping or BUY NOW PAY LATER. So, the minimum payment applied for 80 weeks payment + interest. CAREFULL

Mow, I definitely closed my account

  • Avarage

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account