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  • Customer Service

  • Quality of website

  • Value For Money

453MacKay's review of Very www.very.co.uk



Written on: 14/08/2014 by 453MacKay (1 review written)

VERY misleading Website/IT System
- completed online application with confirmation of £1500 credit, placed an order with confirmation of next day delivery ... no delivery made and order declined with no explanation

VERY deliberately rude, antagonistic, unprofessional, time-wasting staff
- called to enquire; first few 'advisors' had no knowledge of the process or understanding of why the order was declined with no explanation, was passed around and ended up in easily the most unprofessional customer facing call I have ever had, with a 'girl' who was VERY wrong and insulting from the outset; telling me I received calls when I did not and practically telling me other people also lived in my home ! (yes really)

VERY short stay
- account opened Tue and closed Thur

VERY bad experience, VERY dodgy - stay clear

  • laptop - no delivery made

    Goods purchased & cost

  • Customer Service

  • Quality of website

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