Awful

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Very www.very.co.uk
★☆☆☆☆
1.3
7.0% of users recommend this
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Guest's review of Very www.very.co.uk

“Awful ”

★☆☆☆☆

written by on 01/02/2013

Unless you are insane and want to just waste money I would say you need to stay away from very.

I was told customer services would ring me but did they? No.
I rung several times and either spent ages on hold or got through and the line went dead (or they hung up?)

I then emailed and was told I need to ring, even when I explained I ahd rung several times I was told it doesn;t matter I need to ring, eventually convinced them to ring me, they didn't.

Ended up being charged huge amount of interest on a product i had never even ordered?
Deliverys always arrive hours late because they use Yodel, Yodel are an awful company they have no respect for your items.
that's if delivery turns up at all, don't expect anyone to ring and tell you though because that would be too much "service" for them.

Expect pieces to be missing, things to arrive broken, chipped, damaged, wrong colour, wrong size, etc etc etc.

I spent a lot of money with them and have not one good thing to say about them.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Veryrepresentative's Comment

Written on: 01/02/2013

Hi,

We can help with any queries that you have with your account.

You can email us at [email protected] and we will be able to look into the issues that have affected your recent orders.

Many Thanks

Dave
Very Network Team

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