Do NOT use this company!

Under no circumstances should anyone use this company. I have NEVER dealt with a more inept retailer in all my life.
In early May I ordered and paid for a protective case for my iPhone 6. After it hadn't arrived some four weeks after placing the order I emailed (no contact phone number exists as far as I could work out) them to ascertain its whereabouts. They informed me eventually that they were waiting for stock and that my order had been prioritised. Another two weeks passed and as it had not arrived I cancelled the order, reordered it with another company and received it the next day! I therefore requested on the 31st of June a refund. That never eventuated despite three further emails. This necessitated me contacting my credit card company on 18th August to chase them on my behalf.
The next day I finally got a call from them to ask how to go about my refund (they had obviously had a call from my bank) I asked them to refund my card and asked given the time frames concerned in not filling the order or promptly refunding me if a good will gesture was in order. They flatly refused this.
I've never received such poor customer service as I have from this company. Please take my tale as a big warning, beware if you intend using this company!