Only deserve zero stars

3.9 / 5
73% of users recommend this
  • Quality of website

  • Value For Money

  • Customer Service

shamps01's review of Nigel O'Hara -


“Only deserve zero stars”

Written on: 12/08/2014 by shamps01 (1 review written)

When ordering a product, you expect it to turn up - when it doesnt turn up and you cancel the order, you expect the money to be refunded.

Nigel O'Hara are by far the worst ever online retailer I have ever used - they take the order, take the money and then when the order is cancelled - they keep the money.

I am still waiting for the refund to be processed and continually get fobbed off with weak apologetic excuses about a systems failure/systems changes/new finance department.

You can never speak to anyone in authority - I have now reported them to Watchdog and to Northern Ireland Trading Standards.

Avoid and do not trust them at all - sure the prices may be good but then I could sell everything cheap if I dont have to supply the products and never give the money back!

  • police watch

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

Gilliano_S's Response to shamps01's Review

Written on: 19/01/2015

This is exactly how my complaint reads ! I have never had such poor service from an online company ! Still hoping for a refund .....

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