Avoid! Atrocious customer service & dishonest!

4.2 / 5
82% of users recommend this
  • Customer Service

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londonderry's review of MahaHome - www.mahahome.com


“Avoid! Atrocious customer service & dishonest!”

Written on: 26/11/2013 by londonderry (2 reviews written)

Avoid! After receiving a confirmation that my order was in stock, I waited a week and a half for it to arrive. When nothing materialized, I emailed customer service. After not receiving any reply to my email for three further days, I telephoned Maha Home this afternoon to learn that my order was not processed as they were out of stock! So after waiting two weeks, I have to reorder with another company, and await delivery anew. Maha Home seriously needs to work on its customer service as it is completely unacceptable to list stock that is not available, not reply to emails and make customers wait for two weeks before informing them that items are not in stock. Very unprofessional!

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