HushHush - www.hushhush.com

HushHush - www.hushhush.com
★☆☆☆☆
1.2
6.0% of users recommend this
  • Customer Service

  • Quality of website

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Latest Reviews

“eye surem”

★☆☆☆☆

written by Cochranad162 on 07/07/2021

I order an eye serum and have not received it and u charged me 6.95 i want my money back if this is how u do business it is pretty crappy I had ordered Cezaria and this eye serum popped up and i had to ordered it.

Was this review helpful? 0 0

“This site isn’t legit”

★☆☆☆☆

written by on 21/03/2021

I placed an order on this site. They said they would follow up with payment instructions. That’s weird enough, but then I never heard from them. I contacted them several times through email and their website, and never got anything back. After reading other reviews, don’t bother with this site. The prices look good, but it’s not real.

Was this review helpful? 4 0

“Customer Service”

★☆☆☆☆

written by Nasirp410 on 07/05/2019

Good name for the company, as have heard nothing, so definitely HushHush. Their customer service does not exist

Was this review helpful? 6 0

“Customer Service are terrible ”

★☆☆☆☆

written by KEMSIN on 02/02/2017

I purchased an iPhone 6 and on the description they stated the item wouldn't hardly have no scratches, it was completely terrible and had to deliver the item back. I sent the phone back straight away within days of receiving it. I have not yet received my refund and its been almost a month, this website is very terrible DO NOT TRUST IT. They have no problem accepting your money but can't refund it back, the communication with customer service is absolutely terrible. DO NOT TRUST THIS WEBSITE AT ALL.

Was this review helpful? 4 0

“wine order”

★☆☆☆☆

written by Deangx250 on 22/12/2016

ordered wine 22/11/16 nothing has arrived however my credit card has been debited on that day for £59.00.

Was this review helpful? 3 1

“iPad mini never came ”

★☆☆☆☆

written by Cfstew on 03/12/2016

Ordered this for my mum but it never arrived. voucher went through fine but no response even after I sent numerous emails. Thank goodness for PayPal! Definitely don't buy anything from hush hush!!!

Was this review helpful? 3 0

“No Goods or replies received! Do not use!!! ”

★☆☆☆☆

written by zaMcClanahan390 on 31/10/2016

We ordered an electronic car for my sons birthday. Redeemed the voucher and thought all was well. Three weeks later still haven't recieved the car! Emailed customer service and they said they would investigate and reply. That was a week ago! Still no response! We have emailed again and no one comes back to you! There is no phone number for this company a nice get out for them! We have contacted our bank and the payment has been taken. Thankfully we have used our credit card and hopefully can claim it back. Terrible company, terrible service. They are pretty much just taking people's money! It's not right! Will be reporting them to trading standards.

Was this review helpful? 3 0

“DO NOT USE THIS COMPANY”

★☆☆☆☆

written by metrocab on 31/10/2016

Ordered product nothing arrived despite several emails being exchanged this company deserves no stars I hope they try to sue me for saying this .

Was this review helpful? 3 0

“I bought a pair of shoes they did not arrive Tried to...”

★☆☆☆☆

written by ertyuioplkjhgf on 29/10/2016

I bought a pair of shoes they did not arrive Tried to email all bounced back no phone numbers Logged in they claimed I had not purchased any items Contacted my credit card provider shoes were paid to hush hush.com So I asked for my money back Glad I paid with credit card because if I had paid by Debit Card I would have lost it NEVER BUY FROM HUSHHUSH.COM

Was this review helpful? 4 0

“People please don't waste your time and money”

★☆☆☆☆

written by on 13/09/2016

People please do not waste your money buying anything through this company, they have no communication, nor customer after care when something goes wrong or you don't receive your order, up to this day I never received my goods I bought from these people nor did I get my money back, I purchased a phone from hush hush end of July and I never received the phone I have written numerous times to hush hush and I never get any response, I have been writing to the third parties involved and I don't get any response neither, it's a shame that these kind of people get away with taking people's money and still see them running their business like everything is fine and still doing the same over and over again, I wish I could give them a zero cause they don't even deserve a 1 at all, people to save yourselves trouble and hassle stay away from this so called hush hush website, better websites out there were you actually receive the things you buy

Was this review helpful? 4 0

“i-pad four went wrong after a month. Unable to...”

★☆☆☆☆

written by maggregg on 06/07/2016

Bought refurbished I-pad four in april. it has developed an electrical fault. I have sent e-mail and wriiten to Hushhush. letter signed for. I cannot get a response. the three month warranity is due to expire soon. Only option left to me is trading standars or small claims court. Would like feed back on any new ideas on how to contact customer services at HushHush. I loved the i-pad as it enabled me to keep in touch with my scattered family. Now it is unuseable. I wish I had read customer reviews before using HushHush as they receive very poor ratings.

Was this review helpful? 4 0

“Fitness bracelet”

★☆☆☆☆

written by Karissaq1970 on 05/07/2016

On trying to redeem my voucher I could not enter it as there was no place to enter it I would please like help with this matter

Was this review helpful? 1 0

“Taken my money, no goods recieved.”

★☆☆☆☆

written by Parkerg405 on 18/06/2016

Bought some garden furniture which cost £279.00 plus £17.00 for postage, that was on the 21st April and I still have not received the furniture. I have emailed them four times with NO response. Gone through Resolver with still no response. Next step trading standards. Do Not ever use this company. No way of speaking to someone which is handy for them. Even tried to contact through Mighty Deals - still nothing.

Was this review helpful? 2 0

“Robbing Gits”

★☆☆☆☆

written by TrinityHarris440 on 01/06/2016

Took £20 from my account. Never sent me an email to confirm order and no one is responding still chasing 5 days later. Basically fraudster and confused as to why nothing is being done.

Was this review helpful? 2 0

“Ordered a super King memory foam mattress and received...”

★☆☆☆☆

written by Franklin26 on 23/05/2016

Ordered a super King memory foam mattress and received a king size instead got in touch with hush hush e/mail only and got no help from them or the supplier after to months of being given the runaround by both company's finally resold it on gumtree at a substantial loss. Do not use this company

Was this review helpful? 1 0

“Not fit for purpose”

★☆☆☆☆

written by aak1962 on 15/05/2016

I bought an Armani watch on the site a few months ago which had a defective metal chain. It comes off every time I move my hand as the latch is defective. I contacted the customer services at Hush Hush and had a reply from them to say they source it from Poland and was given a website address to contact to sort it out. I have since emailed them four times which they have not had the courtesy to acknowledge. I have contacted Hush Hush again and they have promised to get the merchant get back to me and I am still waiting. I cannot wear the watch as it is not fit for purpose. Hush Hush true to their name have gone hush since. Please do not buy anything from the site as they will not reimburse or offer an alternative should things go wrong. I will consider taking this up after speaking to Citizen's advice bureau.

Was this review helpful? 2 0

“All promise no delivery”

★☆☆☆☆

written by AdenSmith60 on 13/05/2016

Over two months and still waiting for the promised refund. Plenty of excuses but no action. Now proceeding with trading standards advise as they are in breach of distance selling rules Take my advise and have nothing to do with this company, they are at best incompetent or I suspect totally dishonest, doing all they can o keep your cash. Does anyone have their actual address as I would like to visit. BBC watchdog ...interested?..

Was this review helpful? 1 0

“Total rip off”

★☆☆☆☆

written by compratoreonline on 07/05/2016

I ordered a NutriBullet which never arrived. When I contacted them they were very unhelpful. They said I didn't reconfirm the voucher,but I didn't receive a voucher, I think its just a trick to avoid sending you the product. They said there was nothing I could do, but how can a company not supply the goods and still keep my money! They even took £7.90 shipment, for something that was never shipped. A total rip off, a disonest company, avoid at all costs. The product may seem a bargain at a greatly reduced price, but when it doesn't turn up its really a very expensive product!

Was this review helpful? 3 0

“DISGUSTING COMPANY”

★☆☆☆☆

written by German482 on 05/05/2016

TAKEN PAYMENT- NO ITEMS RECEIVED. NO REPLY TO ANY EMAILS. WILL BE TAKING THIS TO TRADING STANDARDS!!!! WOULDN'T EVEN GIVE THEM 1 STAR

Was this review helpful? 2 0

“Hush Hush,,,get your act togather.”

★☆☆☆☆

written by on 02/04/2016

I was about to pay with my card and then I realised that they did not even ASK OR HAVE MY DELIVERY ADDRESS,I became suspicious, so I looked at the reviews and it's really bad reviews,,,my Goodness,,,how are they getting away with this. THIS IS WHAT I DID NOT LIKE..

Was this review helpful? 2 1

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Asked by Luke333 on 20th March 2021 Report this content
Why did they sell small items(with bad reviews) and now yachts and houses cost 100 million? Does anyone know what's going on? 

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Asked by Ciderbabe on 9th February 2017 Report this content
I ordered a blackberry phone on 2nd February and they took the money out on 3rd Feb. Can you tell me if I will receive it for valentines day please?

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Asked by Elizabethargalis on 31st July 2016 Report this content
I bought the same thing 3 times I only wanted one? How do I cancel the other 2?

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Answers (1)
Report this content drmsul Written on: 01/08/2016
Go to the HushHush website. Click on contact us then ring or email them. I'd avoid in future. They make it easy to multiple buy by mistake then have your money until it's sorted out.
Asked by kenclimbs on 19th May 2016 Report this content
I have a code number that I cannot use as the hotel where I am trying to book, tells me there is not enough numbers in the code I have been given.  I have tried four times to make contact with HushHush, but no joy. What should I do?

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Asked by julienattress on 10th February 2016 Report this content
I bought two I phones from this company for xmas presents one worked the other didn't, took me ages to find how to contact them and despite numerous emails, they are refusing to refund me for the one that doesn't work, saying they only supply the voucher and not the goods. Where do I go from here with this?

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Answers (1)
Report this content drmsul Written on: 11/02/2016
If you paid by credit card you are ok.Contact your card company and get them to refund the value of the second phone to your card. If you didnt pay by cc you will have to contact the company who actually supplied the phone and get them to replace it. Hush Hush are a nightmare they only do the online marketing for other suppliers. I would never use them again. drmsul
Asked by plaughland on 5th October 2015 Report this content
Ordered Finish XXL Powerball Classic Dishwasher Tablets 440, voucher redeemed. I ordered it on 19th September. Is there any chance of getting them?

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Asked by DavidHeeps on 7th September 2015 Report this content
I ordered a dash camera for my car. Hush Hush took the payment and delivered the camera. Also another payment was taken from my account for the same amount from Mighty Deals, on the same day, I have not received it. I have paid twice for the camera. What should I do?

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Answers (1)
Report this content darrenh1968 Written on: 08/09/2015
I would contact your bank and tell them you only ordered 1 and they have took 2 payments they are the same company I would never use these company's they did the same to me I got my money back even though they claimed to have sent 2 orders then said they hadn't sent 1 of them they even gave me a tracking number there customer service is doesn't exist just ask to put an indemnity claim as you didn't order 2 and have only received 1 item hope this helps
Asked by magnum 3 on 20th August 2015 Report this content
I ordered a puncture repair kit through this site. It has not arrived, it is paid for. How do I contact this supplier?

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Asked by paddyjohn17 on 20th May 2015 Report this content
I have paid for an order with HushHush but have not received it. Is there any way I can get in touch with them to ask them where my order is or how can cancel the order and get my money back through pay pal?

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Answers (1)
Report this content Terryade Written on: 28/05/2015
I have paid for a pink coffee machine and it is going to the wrong address can you help me please
Asked by dai58 on 8th May 2015 Report this content
I have been duped into signing up for some gold card. they have already taken money from my bank account. I have tried to phone with the number they supplied and get no answer. I want to cancel and get my money back. What should I do?

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Asked by martinjohn308 on 7th May 2015 Report this content
I purchased an iPhone from HushHush on 28/04/2015 and as yet I have not received the phone. Where on earth can I find their contact details?  Regards

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Asked by marinaunison on 2nd May 2015 Report this content
I have bought several things which have been paid for but I have not received the items. Can anyone tell me why? It's been over 19 days.

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Answers (1)
Report this content Margaret1408 Written on: 05/05/2015
Hush hush are a nightmare You can't contact them by phone and they never answer email enquiries. I did eventually receive my item but would never use them again Very poor customer service. I did contact my credit card company who were very helpful but because I got my item did not need their assistance. Good luck with your purchase
Asked by mccourtduke on 19th January 2015 Report this content
I have redeemed a voucher I bought from HushHush on the 9th Jan 2015. To date I have not received the item bought and paid for. I have contacted them by email as there is no telephone contact number. They always reply that I will be contacted within 2 days. This never happens. What can I do?

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Answers (1)
Report this content SabahAlgafari Written on: 20/01/2015
if you paid by paypal you can call paypal and tell them your problem, or tell your bank and the bank will help you. good luck
Asked by veb13274 on 31st December 2014 Report this content
Are the Finiah dishwasher tablets a cheap make? The toilet rolls and kitchen towels are such poor quality and no fit for purpose. Cheap cheap cheap. Their customer service is appalling. You can't get them to respond. I have sent several emails and was ignored. An item I ordered two months ago has not arrived. I asked for a refund but not forthcoming at the moment. Not even a reply about that. Will need to take further action.. Stay well away from this site. Is hush hush going to respond to me?

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Asked by Ronellie on 13th November 2014 Report this content
How do you contact this company?

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Answers (1)
Report this content SabahAlgafari Written on: 31/12/2014
The only to contact hushhush by email. Then they they will respond after six month or more.
Asked by lindatoner on 24th October 2014 Report this content
Where do I find contact details for their customer services?

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Answers (1)
Report this content SabahAlgafari Written on: 31/12/2014
There is email address, you can find it in their website.
Asked by Sheibo on 20th September 2014 Report this content
I am trying to redeem a voucher for an ink toner voucher. But I keep getting sent to a website, which is for ladies nightwear. Has anyone else had this problem? 

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Asked by kilwa on 11th September 2014 Report this content
I ordered a travel bag 2 weeks ago. I have heard nothing about delivery, also I have been charged twice on HushHush and mighty deals. What should I do? 

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Asked by Jet2e on 10th September 2014 Report this content
I have bought items on their website, I can't find the website to redeem my items now. It does not exist. Can anyone help me?

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Asked by Jkflude22 on 11th August 2014 Report this content
I bought a divan single bed and have been charged for two. I tried to contact the company. The number I have been given will not be answered,  there is only a voice message saying go to their website. I am now getting nowhere and getting frustrated as I can't speak to anyone. What should I do?

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Asked by Louiseroffe on 22nd May 2014 Report this content
Where do I find their contact details as need to change my account details?

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