A joy to shop

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House of Fraser www.houseoffraser.co.uk
★★★☆☆
2.8
From 233 reviews
45.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of House of Fraser www.houseoffraser.co.uk

“A joy to shop”

★★★★★

written by on 01/04/2013

I recently visited your birkenhead store to purchase a new shirt and would like to say how impressed i was with your store. I was approached by a member of staff who advised me to " just ask if i need any assistance" and was then allowed to browse for what i wanted without any interference. I found a T shirt that i liked but was unable to find my size. I asked the assistant if they had any others in stock in my size and was asked to wait while she checked for me . A few minutes later she appeared with the T shirt in my size. I was very impressed with her courteous manner and efficiency.
I actually enjoyed my shopping experience this day as in many other stores I feel harassed the minute I step through the door or alternatively totally ignored.

  • Peter Werth T shirt

    Goods purchased & cost

  • Customer Service

  • Value For Money

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