Concord Extra Reviews - www.concordextra.com

Click here if this is your business
★★★★★
4.6 / 5
92% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

''Concord Extra is an online store. It provides convenience at your fingertips, allowing you to browse at leisure, to pick and choose from THOUSANDS of products ranging from household goods to fragrances, beauty products to fishing gear, pet products to umbrellas, car care to clothing . . . and much, much more besides.

Where else can you buy toiletries and DIY under the same roof? Or envelopes and engine oil? Cosmetics and crisps? Window blinds and shoes?

The range of products is simply staggering, and you can look at one or all of them, when you want to, any time of the day or night, any day of the week!

Toys, gift sets, groceries, camping equipment, earphones, extension leads, footwear, pictures, mirrors, adaptors, luggage straps, suitcases . . . if you can think of it, Concord Extra probably has it in stock.''
? Ask our helpful community of experts about this product or company
Concord Extra - www.concordextra.com - Ask a question now

Media Gallery for Concord Extra - www.concordextra.com

Concord Extra - www.concordextra.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Great service!”

Written on: 11/08/2013

Received very quickly, great service, great price, everything great, thanks!! Would definitely recommend to friends!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Shelley Body Sprays”

Written on: 10/08/2013

Order received on time, well packed. I have bought the above previously for my granddaughters via Amazon but their carriage is far too expensive. The only problem I have is with the black sticky plastic around the package, with severe osteoarthritis I find it difficult to cut and open however seem to manage it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“PROMPT DELIVERY AND ALL IN GOOD ORDER ”

Written on: 10/08/2013

I went onto the Concord Extra site and chose the items I wished to purchase but I left the site as I wasn`t sure if I wanted to add any more items to the order. Unfortunately when I returned to the site the following morning the items were not saved. Fortunately I did receive an email from Concord regarding my order and if I wished to purchase the items would I like to pay for the items over the phone. I telephoned Concord and explained that I thought the items would be saved as I may have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“excellent company to deal with”

Written on: 09/08/2013 by edwardianelle (1 review written)

2nd time I have used this company and can not fault them at all. delivery arrived within 3 days of ordering and was just as described on their site. exceptional value for money and will definitely be using them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“great priced good products!”

Written on: 06/08/2013 by caz1975 (1 review written)

easy to order, arrives on date stated, great customer service and a huge range of products, would highly recommend!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“menthol filters and food wrap”

Written on: 06/08/2013

Very pleased with product also how quickly the parcel arrived. I would definitely recommend this company to family and friends. Also I will use this company again in the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great/flawless service everything”

Written on: 03/08/2013

They do everything so efficiently and stock rare items too. Postage is very fast and resolve issues very quickly. Website could be a bit more modern or easier to use but once you get accustomed to it, the service behind the scenes helps. Paypal is always a plus… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“A brilliant service”

Written on: 02/08/2013 by 19478 (1 review written)

This was the second time of ordering from this Company, and I would definatly recommend. They provide an efficient fast service, the postage is very fair, and definatly the most reasonable price for the item purchased. The communication is great. I cannot fault this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“highly recommend”

Written on: 01/08/2013 by anjisan (1 review written)

delighted with products I purchased.excellent customer service.speedy delivery not to be beaten.......HIGHLY RECOMMEND THEM… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Strange potties but cheap and cheerful!”

Written on: 01/08/2013 by Amanda765 (1 review written)

I ordered two white potties as they are so expensive everywhere else and I don't see the point in spending a lot on a potty! The pic was of a plain white potty but when they came one was plain white and the other was printed with a 'L' plate image and the words -- 'Learner! Back off!' It's OK but not what I would expect (or leave out when I have company...)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“good bargains galore”

Written on: 29/07/2013

love the case deal bargains, would be great if they were on more products, excellent delivery service, exceptional value for money, many products not available at many big supermarkets but can be bought at concord… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Not quite what I ordered but hey”

Written on: 28/07/2013 by covdave (1 review written)

Items arrived quickly and the brown parcel tape and sellotape were of very good quality but I'd ordered crisps in flavours I like and instead received flavours I didn't order and which I hate. Will I order again? The jury's out at the moment… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“excellent ”

Written on: 27/07/2013

very helpful staff and excellent delivery also the product very good… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great service. Delivered really quick ”

Written on: 22/07/2013

Great service. Delivered really quick… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“order not yet received”

Written on: 13/07/2013

I'm still awaiting on my order to arrive which was shipped 2nd class on 27th June. I have been in touch with Jenni@customer services and was advised that it may take up to 15 days. So as it stands now I would not recommend this website to my friend/s until a resolution is found. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Concordextra's Comment

Written on: 18/07/2013

unfortunately on occasion items become lost in post. Royal Mail have a policy which states customers need to wait 15 working days for items not to arrive before any replacement or refund will be issued. We very much understand this issue can be very frustrating for our customers. We have now took it upon ourselves to shorten this time scale to 7 working days, however Royal Mail still stand at 15 working days. We try our very best to keep every customer happy.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Avoid this time wasting company, it will save return...”

Written on: 12/07/2013

Items looked great value online so ordered via Paypal, which is essential when dealing with unknown companies or first time buys. Turned out to be a sound move, as the items were wrong and I got no replies to my emails and opened a Paypal Dispute. After a few days and no reply from Concordextra, I escalated the dispute to a claim. Paypal reviewed the case, deciding in my favour and a full month after ordering, I got a full refund. ( minus postage to return the items.) Condordextra,s no… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Poor communication”

Written on: 12/07/2013

I ordered my product at 06:00am on a Thursday with next day delivery and the product arrived the following Monday. Emailed customer service but no response. Disappointed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Concordextra's Comment

Written on: 18/07/2013

we are very disappointed to hear this customer did not get any response this is very unusual as every email we receive is responded to within a 24 time scale. Any order that becomes delayed by unforeseen circumstances all customers will receive an email or a phone call. We try our very up most to keep every customer happy,

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Fairopinion's Comment

Written on: 20/07/2013

Not in my case they didn,t, sent emails to concordextra customer service, no replies, then via paypals Resolution
service, no reply.
Only when Paypal contacted them directly was my dispute finally resolved in my favour and refund obtained.
This was the only reason I got a result, concrdextra weren,t interested in any communication.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★☆

“outside lamp”

Written on: 12/07/2013

arrived quickly, excellent quality stainless steel lamp. will definitely order again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fast, well priced seller”

Written on: 12/07/2013

Superb highly recommended seller, fantastic price and fast delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“excellent site”

Written on: 10/07/2013 by patsjob40 (1 review written)

excellent site, have already recommended to many friends save a lot of money bulk buying!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview