The WORST e-commerce site!!!

Click here if this is your business
★☆☆☆☆
1.2
0.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

cuoredimenta's review of Cath Kidston www.cathkidston.co.uk

“The WORST e-commerce site!!! ”

★☆☆☆☆

written by cuoredimenta on 14/01/2013

On october 2012 I ordered a ticket holder and a keychain, after a month I received a -partial- refund, only for the keychain, but I was still waiting for the ticket holder. I wrote several times to the customer care, asking for the delivery date or a tracking number, and three different people replied, each one specifying a different shipping date! So I can presume that they lied... At the end of november I asked for a total refund or a new shipment and they choose the second, today it's january 14th 2013 and I still haven't received my package!! very very very disappointed. I won't purchase Cath Kidston goods anymore.

  • Ticket Holder

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0