Breach of Consumer Rights Act 2015

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Zaid33's review of Amazon UK Reviews - amazon.co.uk

“Breach of Consumer Rights Act 2015”

★☆☆☆☆

written by Zaid33 on 12/10/2016

What kind of response is this to a loyal customer refusing to pay to return faulty goods purchased via www.amazon.co.uk -

Hello Mr XXXX,

I understand you're upset and I regret that we haven't been able to address your concerns to your satisfaction. However, the information the seller has been providing is correct. Amazon cannot provide prepaid return labels for you and neither can the seller. Please return the item to the seller using the return address they provided. Unfortunately, we will not be able to offer any further assistance with this matter.

BUYERS DO NOT PAY TO RETURN FAULTY GOODS!!!!

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