Awful Stay Clear

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Cinema Paradiso www.cinemaparadiso.co.uk
★★★☆☆
2.6
42.0% of users recommend this

Guest's review of Cinema Paradiso www.cinemaparadiso.co.uk

“Awful Stay Clear”

★☆☆☆☆

written by on 31/07/2017

Awful service.

I signed up for Unlimited 2 Discs package and the following day I was sent 2 discs from my list, my list was 20+ titles and the bottom 2 was sent (pointless having priority list if they are not evening using it to send titles you want in order)

I returned these 2 discs which the system showed as received but almost 2 weeks later they have not sent anymore out. (their own terms even state they send out next ones on same day they receive)

I used the sites contact forms to message them twice yet no response at all.

They have no phone contact so I even messaged via social media they just delete the posts.

Other things i noticed is 20% of the titles they have listed on the site they do not even stock they just have SAVE or you add them and then status shows as Limited Stock pr long wait.

I was a member few years ago back then they did hold off sending discs like they put a hidden limit on your account so you wont get more then 10 discs a month even when on unlimited package.

Last thing they do not even work on Saturdays what is that about? this makes no sense at all the post runs on that day even if they only accepted discs coming in it's misleading calling it month service.

  • Value For Money

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