Excellent customer service

★★★★☆
4.3 / 5
87% of users recommend this
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DamianCrowley187's review of Hobbycraft www.hobbycraft.co.uk

★★★★★

“Excellent customer service”

Written on: 05/12/2017 by DamianCrowley187 (1 review written)

I bought a craft kit from the Sheffield store and discovered when I got home that a piece was missing. When I emailed Customer Service they immediately offered an e-voucher to replace the kit as they had no more kits for sale. I asked if they could send a replacement piece of the kit and they were immediately happy to do that instead. Very impressed with their speed of attention and response and they were apologetic and keen to help.

  • £3.00

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