System incomplete

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Bartrum666's review of UK Gaming Computers


“System incomplete”

Written on: 22/08/2014 by Bartrum666 (1 review written)

Excellent communications and order completed well before expected... Bit disappointed that the CPU fan upgrade had not been connected as being new to pc's this caused me a days worth of hassle... I'm still trying to work out how the system was tested when incomplete... Would try a different company next time...

  • I5 Morpheus + upgrades

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  • On time


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Ukgc's Response to Bartrum666's Review

Written on: 22/08/2014


Many thanks for your feedback.

A loose CPU fan connection would have picked up on our thermal and visual tests during the PC's time in testing and inspection - It is impossible for a system to pass our rigorous tests with a disconnected CPU Fan connection.

We have had one of two instances in the past where the internal foam packaging has not been removed carefully and as a result has caused the CPU fan header to become loose or disconnected, do you think this could have been possible in your case?

You should have given us a call or email has we could have picked this up in a matter of minutes and saved you the hassle.

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