Excellent Customer Service

Click here if this is your business
★★★★★
4.7 / 5
97% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Software Solution Shop - www.softwaresolutionshop.com

★★★★☆

“Excellent Customer Service”

Written on: 16/09/2013

The phone rang for a good few minutes but when the operator answered, there was a lot of background noise and she couldn't hear me properly and I was asked to repeat myself a few times but this was so the details I was giving were down correctly. After everything went through fine over the phone, I received emails with all the information I required promptly and was informed I would receive the software would be put in the post and I would receive it within a few working days. I then received a further email apologising for the noise level and for having to repeat myself a couple of times. This I felt was very kind on the operators behalf.

  • Sage Accounting

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0