Reserve, confirm, travel 60 miles - no stock

Click here if this is your business
3.0 / 5
54% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Angel161's review of PC World


“Reserve, confirm, travel 60 miles - no stock”

Written on: 06/09/2015 by Angel161 (1 review written)

PC not available locally, store said stock at store 30+ miles away. Came home & reserved yesterday. Confirmed order, no other contact (they had phone & email numbers) so we went out to there to find no stock available. Person said they had 2 in store, but both on display & cannot sell, no other stock. Spoke to manager who said this is a known failing with the reservation system & it happens frequently!
Wasted morning, wasted fuel, & pathetic customer service. Why would anyone trust a PC & software retailer who cannot even manage it's own stock control system? How simple does it need to have it on display & can't sell it, well hello, it's not available stock then is it??
Oh, and don't even try customer can't get through even after 10 attempts.

  • Goods purchased & cost

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0