Cumbersome procedures to provide a VAT invoice

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PC World www.pcworld.co.uk
★★★☆☆
3.0
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54.0% of users recommend this

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Guest's review of PC World www.pcworld.co.uk

“Cumbersome procedures to provide a VAT invoice”

★★☆☆☆

written by on 18/12/2012

I like PC world. You have a good selection of products which are well displayed. However, your procedures for providing a business customer with a VAT tax invoice are nothing short of ludicrous and cumbersome.

The customer virtually has to plead with a sales assistant who then makes
you sit down for 15 minutes while he gathers all sorts of details.
In fact I did this yesterday but still have not received a VAT invoice which I was told would be emailed to me. This has not happened.

You do not provide goods at zero VAT. Therefore, by law, you must provide a VAT invoice.

I am not only a customer but also a shareholder.
This is not the first time I have had difficulty getting a VAT invoice out of you.

Sort your VAT procedures out or will lose custom including mine.


Regards,

Peter Friedmann

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